NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Last updated:

List of the Best Conversation Intelligence Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Conversation Intelligence Software

Chorus leads with a strong 27,950 ratings, indicating widespread user adoption and trust. Gong follows closely, boasting a high rating of 4.6/5 from 9,516 reviews, reflecting strong user satisfaction. Espressive, with its impressive 4.7/5 rating, stands out for its high user approval despite a smaller review base.

Conversation intelligence software analyzes and provides insights into sales and customer interactions, primarily purchased by sales teams in tech companies seeking to optimize their communication strategies.

Quick picks for Conversation Intelligence Software

  • Best overallChorus
  • Best for high user satisfactionSalesken
  • Best for smaller teamsAvoma
  • Best free optionAvoma

Who gets the most from Conversation Intelligence Software

  • 1Sales development representatives managing high-volume outbound lead generation
  • 2Call center managers seeking data-driven coaching from voice interactions
  • 3Marketing managers producing video content requiring realistic AI voiceovers
How to choose Conversation Intelligence Software

If you need AI-driven lead engagement, filter by products supporting SMS or automated follow-up; for coaching insights, sort by voice data analytics features; and for content creation, filter by ultra-realistic voice synthesis and ease of use.

Why you can trust Spotsaas

Our research is independent and data-backed. We review thousands of tools and use real buyer signals — without the hype.

Filters79 results

Sort by :

Recommended
Recommended
Score
Rating
Alphabetical

Features

+ Show 73 more

Share this page

Showing 61-79 out of 79

VoiceLab - Conversation Intelligence Software

VoiceLab

Empower your revenue with VoiceLab.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is VoiceLab?

Introducing VoiceLab, our revolutionary revenue intelligence platform that gives you an in-depth understanding of your customers' reality. Through analyzing data from interactions between your agents and customers, VoiceLab provides reliable, data-driven reports on customer behaviors, helping ...

Read more about VoiceLab

VoiceLab offers custom pricing plan

RepsMate - Conversation Intelligence Software

RepsMate

Unleash the power of your customer conversations.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is RepsMate?

RepsMate is a powerful conversation intelligence platform designed to help businesses gain valuable insights from customer interactions. With advanced call analytics tools, this software empowers decision-making by removing ambiguity. Additionally, it provides detailed reports to measure ...

Read more about RepsMate

RepsMate offers custom pricing plan

CallThread - Conversation Intelligence Software

CallThread

Maximize ROI with targeted inbound calls.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is CallThread?

Introducing CallThread - our advanced performance marketing platform that guarantees to deliver inbound calls with high conversion rates. Developed by Soleo, a trusted and innovative leader in call management and performance marketing, CallThread combines cutting-edge technology with their ...

Read more about CallThread

CallThread offers custom pricing plan

SpotSaaS advisor
Get a free shortlist of the best Conversation Intelligence Software
  • Shortlisted in minutes, not days
  • Matched to your business
  • Trusted by 250K+ software buyers every month

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at
Loris - Conversation Intelligence Software

Loris

Empower your team and enhance customer interactions.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Loris?

Introducing Loris, the revolutionary conversational AI software designed for customer-focused teams. With its real-time employee assistance and analytics, businesses can boost productivity and enhance client interactions in just a few weeks, regardless of their location. Easy to deploy and ...

Read more about Loris

Loris offers custom pricing plan

ODIO - Conversation Intelligence Software

ODIO

Unlock the power of customer conversations.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is ODIO?

Introducing ODIO, the ultimate Conversational Intelligence platform that can increase your revenue. Analyze customer-agent conversations across various mediums like phone, email, chat, and web conferencing. ODIO's team of enthusiastic PhDs, skilled engineers, and data scientists are dedicated ...

Read more about ODIO

ODIO offers custom pricing plan

CanString Analyzer - Conversation Intelligence Software

CanString Analyzer

Uncover insights, enhance connections.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is CanString Analyzer?

Get in-depth insights into your interactions with CanString Analyzer. This versatile program offers personalized analysis and audits, as well as converting audio files and translating call transcripts and documents. Its AI-powered dashboards and reports effortlessly segment and summarize data. ...

Read more about CanString Analyzer
Free TrialTry Free →·

Starts from $59/User/Month

What buyers evaluate in Conversation Intelligence Software
Type of conversation data supported (voice calls, SMS, meetings, or video content)
AI capabilities for conversation analysis versus automated outreach or coaching
Deployment focus on lead conversion automation versus sales coaching or content creation
zto.technology - Conversation Intelligence Software

zto.technology

Transforming relationships through innovative technology.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is zto.technology?

. "Experience a significant improvement in your relationship building skills with ZTO technology. Created through collaborations with top corporations in France, our innovative system, Comscope, automatically translates one-on-one interactions, such as interviews and sales pitches, into ...

Read more about zto.technology
Sybill - Conversation Intelligence Software

Sybill

Unlock the power of nonverbal communication in sales.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

watch-demo

Watch Demo

What is Sybill?

Meet Sybill, the ultimate sales support program designed for video meetings. By analyzing a prospect's body language, it helps participants gain a deeper understanding of their opponents' needs. Through its ability to recognize nonverbal cues, Sybill helps you identify what interests your ...

Read more about Sybill

Starts from $29/user/month when monthly

PhoneTrack - Conversation Intelligence Software

PhoneTrack

Optimize your leads and sales with PhoneTrack's AI-powered platform.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is PhoneTrack?

Experience seamless lead generation and optimization with PhoneTrack - the ultimate voice data measurement and analysis platform. Designed for marketing, sales, and management teams, this AI-powered tool can analyze and categorize your calls, helping you identify the most productive ones. With ...

Read more about PhoneTrack

PhoneTrack offers custom pricing plan

Knowtworthy - Conversation Intelligence Software

Knowtworthy

Power up your meetings with Knowtworthy.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Knowtworthy?

Boost your meeting productivity with Knowtworthy, the ultimate tool for efficient meetings. With automated transcribing, real-time collaboration, rapid sharing, and centralized storage, Knowtworthy saves you and your colleagues valuable time. Access meeting notes, start meetings, and view tasks ...

Read more about Knowtworthy
Free TrialTry Free →·

Starts from $5/Month, also offers free forever plan

Call Journey - Conversation Intelligence Software

Call Journey

Empowering businesses through conversation intelligence.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

watch-demo

Watch Demo

What is Call Journey?

Call Journey is a cutting-edge conversation intelligence software created by TMA Group of Companies, a renowned Australian technology firm with a global presence. By utilizing speech data, this platform assists businesses in solving complex issues, improving customer experience, and achieving ...

Read more about Call Journey

Call Journey offers custom pricing plan

Productive Call Assistant - Conversation Intelligence Software

Productive Call Assistant

Streamline your calls, boost your productivity.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Productive Call Assistant?

Productive Call Assistant, with the tagline "Automated Note Taking," is a game-changing software for professionals who want to streamline their work processes. Say goodbye to relying on memory – this tool conveniently syncs all your calls and updates your CRM in real-time. You can even dictate ...

Read more about Productive Call Assistant
Free Trial·

Productive Call Assistant offers custom pricing plan

Refract - Conversation Intelligence Software

Refract

Boost sales success with data-driven coaching.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

4.5

Add to compare

watch-demo

Watch Demo

What is Refract?

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refract, you can spot mistakes, uncover opportunities, and understand the DNA of ...

Read more about Refract

Refract offers custom pricing plan

MeetRecord - Conversation Intelligence Software

MeetRecord

Maximize sales potential with real-time meeting insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is MeetRecord?

Introducing MeetRecord: the ultimate sales coaching platform for your team's growth. With its tagline "Exploit meeting insights for optimal performance", MeetRecord allows businesses to record and analyze video calls in real-time. This conversational intelligence tool collects data from every ...

Read more about MeetRecord
Free Trial
Jiminny - Conversation Intelligence Software

Jiminny

Transforming conversations into conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Jiminny?

Introducing Jiminny - the ultimate solution for building smarter sales teams. Our platform provides conversation intelligence and detailed insights for faster growth, allowing you to pinpoint the most important moments in your customer conversations. With Jiminny, you can easily record, ...

Read more about Jiminny
Free Trial·

Jiminny offers custom pricing plan

Marchex - Conversation Intelligence Software

Marchex

Maximize your inbound leads with Marchex.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

watch-demo

Watch Demo

What is Marchex?

Marchex Call Analytics is the next-generation inbound call tracking software. This intelligent call tracking system allows businesses to analyze, optimize, and grow their inbound leads. Marchex helps to bring clarity to the complex sales process for organizations using inbound calling as a key ...

Read more about Marchex

Marchex offers custom pricing plan

Laxis - Conversation Intelligence Software

Laxis

Maximize meetings, minimize stress.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Laxis?

Laxis Meeting Management software makes meetings easier, more efficient, and more productive. It also enables organizations to quickly increase their return on investment (ROI), improve communication across all departments, collect better meeting feedback, and make the most of every meeting. ...

Read more about Laxis

Starts from $7.49/Month when Billed Yearly, also offers free forever plan

Fireflies.ai - Conversation Intelligence Software

Fireflies.ai

Maximize productivity and minimize social media stress.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Fireflies.ai?

FireFlies.ai is productivity bots software which means it's going to make the time spent on social media more focused and save user time by reading their social feeds, scheduling posts and automating a lot of the activities user is trying to achieve. It's going to be faster and allows to use ...

Read more about Fireflies.ai

Starts from $10/User/Month when Billed Yearly, also offers free forever plan

Rafiki - Conversation Intelligence Software

Rafiki

Simplify sales, elevate results.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Rafiki?

Rafiki is a cloud-based sales enablement software, offering an integrated set of tools that enables sales teams to perform more effectively while decreasing their 'sell-in' efforts. A fully customizable solution, Rafiki can be infused into the sales organization's current workflow, or used as a ...

Read more about Rafiki
Free TrialTry Free →·

Starts from $10/User/Month, also offers free forever plan

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.