Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Conversation Intelligence Software
Chorus leads with a strong 27,950 ratings, indicating widespread user adoption and trust. Gong follows closely, boasting a high rating of 4.6/5 from 9,516 reviews, reflecting strong user satisfaction. Espressive, with its impressive 4.7/5 rating, stands out for its high user approval despite a smaller review base.
Conversation intelligence software analyzes and provides insights into sales and customer interactions, primarily purchased by sales teams in tech companies seeking to optimize their communication strategies.
Quick picks for Conversation Intelligence Software
- Best overall — Chorus
- Best for high user satisfaction — Salesken
- Best for smaller teams — Avoma
- Best free option — Avoma
Who gets the most from Conversation Intelligence Software
- 1Sales development representatives managing high-volume outbound lead generation
- 2Call center managers seeking data-driven coaching from voice interactions
- 3Marketing managers producing video content requiring realistic AI voiceovers
How to choose Conversation Intelligence Software
If you need AI-driven lead engagement, filter by products supporting SMS or automated follow-up; for coaching insights, sort by voice data analytics features; and for content creation, filter by ultra-realistic voice synthesis and ease of use.
Showing 61-79 out of 79

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RepsMate
Unleash the power of your customer conversations.
Best for: SMB teams · Mid-market · Enterprise
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What is RepsMate?
RepsMate is a powerful conversation intelligence platform designed to help businesses gain valuable insights from customer interactions. With advanced call analytics tools, this software empowers decision-making by removing ambiguity. Additionally, it provides detailed reports to measure ...
Read more about RepsMateRepsMate offers custom pricing plan

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What is CallThread?
Introducing CallThread - our advanced performance marketing platform that guarantees to deliver inbound calls with high conversion rates. Developed by Soleo, a trusted and innovative leader in call management and performance marketing, CallThread combines cutting-edge technology with their ...
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Loris
Empower your team and enhance customer interactions.
Best for: SMB teams · Mid-market · Enterprise
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What is Loris?
Introducing Loris, the revolutionary conversational AI software designed for customer-focused teams. With its real-time employee assistance and analytics, businesses can boost productivity and enhance client interactions in just a few weeks, regardless of their location. Easy to deploy and ...
Read more about LorisLoris offers custom pricing plan

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What is ODIO?
Introducing ODIO, the ultimate Conversational Intelligence platform that can increase your revenue. Analyze customer-agent conversations across various mediums like phone, email, chat, and web conferencing. ODIO's team of enthusiastic PhDs, skilled engineers, and data scientists are dedicated ...
Read more about ODIOODIO offers custom pricing plan
CanString Analyzer
Uncover insights, enhance connections.
Best for: SMB teams · Mid-market · Enterprise
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What is CanString Analyzer?
Get in-depth insights into your interactions with CanString Analyzer. This versatile program offers personalized analysis and audits, as well as converting audio files and translating call transcripts and documents. Its AI-powered dashboards and reports effortlessly segment and summarize data. ...
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zto.technology
Transforming relationships through innovative technology.
Best for: SMB teams · Mid-market · Enterprise
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What is zto.technology?
. "Experience a significant improvement in your relationship building skills with ZTO technology. Created through collaborations with top corporations in France, our innovative system, Comscope, automatically translates one-on-one interactions, such as interviews and sales pitches, into ...
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Sybill
Unlock the power of nonverbal communication in sales.
Best for: SMB teams · Mid-market · Enterprise
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What is Sybill?
Meet Sybill, the ultimate sales support program designed for video meetings. By analyzing a prospect's body language, it helps participants gain a deeper understanding of their opponents' needs. Through its ability to recognize nonverbal cues, Sybill helps you identify what interests your ...
Read more about SybillStarts from $29/user/month when monthly

PhoneTrack
Optimize your leads and sales with PhoneTrack's AI-powered platform.
Best for: SMB teams · Mid-market · Enterprise
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What is PhoneTrack?
Experience seamless lead generation and optimization with PhoneTrack - the ultimate voice data measurement and analysis platform. Designed for marketing, sales, and management teams, this AI-powered tool can analyze and categorize your calls, helping you identify the most productive ones. With ...
Read more about PhoneTrackPhoneTrack offers custom pricing plan

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What is Knowtworthy?
Boost your meeting productivity with Knowtworthy, the ultimate tool for efficient meetings. With automated transcribing, real-time collaboration, rapid sharing, and centralized storage, Knowtworthy saves you and your colleagues valuable time. Access meeting notes, start meetings, and view tasks ...
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Call Journey
Empowering businesses through conversation intelligence.
Best for: SMB teams · Mid-market · Enterprise
What is Call Journey?
Call Journey is a cutting-edge conversation intelligence software created by TMA Group of Companies, a renowned Australian technology firm with a global presence. By utilizing speech data, this platform assists businesses in solving complex issues, improving customer experience, and achieving ...
Read more about Call JourneyCall Journey offers custom pricing plan

Productive Call Assistant
Streamline your calls, boost your productivity.
Best for: SMB teams · Mid-market · Enterprise
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What is Productive Call Assistant?
Productive Call Assistant, with the tagline "Automated Note Taking," is a game-changing software for professionals who want to streamline their work processes. Say goodbye to relying on memory – this tool conveniently syncs all your calls and updates your CRM in real-time. You can even dictate ...
Read more about Productive Call AssistantProductive Call Assistant offers custom pricing plan

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What is Refract?
Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refract, you can spot mistakes, uncover opportunities, and understand the DNA of ...
Read more about RefractRefract offers custom pricing plan

MeetRecord
Maximize sales potential with real-time meeting insights.
Best for: SMB teams · Mid-market · Enterprise
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What is MeetRecord?
Introducing MeetRecord: the ultimate sales coaching platform for your team's growth. With its tagline "Exploit meeting insights for optimal performance", MeetRecord allows businesses to record and analyze video calls in real-time. This conversational intelligence tool collects data from every ...
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What is Jiminny?
Introducing Jiminny - the ultimate solution for building smarter sales teams. Our platform provides conversation intelligence and detailed insights for faster growth, allowing you to pinpoint the most important moments in your customer conversations. With Jiminny, you can easily record, ...
Read more about JiminnyJiminny offers custom pricing plan

What is Marchex?
Marchex Call Analytics is the next-generation inbound call tracking software. This intelligent call tracking system allows businesses to analyze, optimize, and grow their inbound leads. Marchex helps to bring clarity to the complex sales process for organizations using inbound calling as a key ...
Read more about MarchexMarchex offers custom pricing plan

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What is Laxis?
Laxis Meeting Management software makes meetings easier, more efficient, and more productive. It also enables organizations to quickly increase their return on investment (ROI), improve communication across all departments, collect better meeting feedback, and make the most of every meeting. ...
Read more about LaxisStarts from $7.49/Month when Billed Yearly, also offers free forever plan

Fireflies.ai
Maximize productivity and minimize social media stress.
Best for: SMB teams · Mid-market · Enterprise
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What is Fireflies.ai?
FireFlies.ai is productivity bots software which means it's going to make the time spent on social media more focused and save user time by reading their social feeds, scheduling posts and automating a lot of the activities user is trying to achieve. It's going to be faster and allows to use ...
Read more about Fireflies.aiStarts from $10/User/Month when Billed Yearly, also offers free forever plan
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What is Rafiki?
Rafiki is a cloud-based sales enablement software, offering an integrated set of tools that enables sales teams to perform more effectively while decreasing their 'sell-in' efforts. A fully customizable solution, Rafiki can be infused into the sales organization's current workflow, or used as a ...
Read more about RafikiDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





