Software that helps you streamline customer support and manage service requests efficiently. Automate ticketing, track inquiries, integrate multi-channel support, and enhance agent productivity. We test and compare the top Helpdesk software to help you deliver seamless customer service.
Select Top Help Desk Software for your company.
Written by Rajat Gupta
last updated : 15 May, 2025
Best Help Desk Software for SMB for your company in 2025
1
Zendesk
Scalable Customer Support & Ticket Management
(25700)
Zendesk Features : AI ticket automation., Omnichannel support., Self-service portal., Live chat & messaging., Advanced reporting.
Zendesk Pricing : Free Trial available. Zendesk offers 14-days free trial.
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2
Zoho Desk
AI-Powered Helpdesk for Efficient Customer Support.
(18450)
Zoho Desk Features : AI-driven ticketing., Multi-channel support., Self-service portal., Automated workflows., CRM integrations.
Zoho Desk Pricing : Free Trial available. 15 days free trial is available.
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3
Tidio
AI-Powered Helpdesk for Efficient Customer Support.
(18450)
Tidio Features : AI chatbot support., Live chat & messaging., Automated ticketing., CRM & eCommerce sync., 24/7 self-service.
Tidio Pricing : Free Trial available. Starts with $29/month.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].