List of The Best CRM Software in 2025

Discover the top CRM software of 2025 designed to help your business to streamline sales, enhance customer relationships, and drive growth with smarter automation and insights.

Written by Rajat G

last updated : 07 May, 2025

Select Top CRM Software for your company.

Pipedrive

Easy CRM for closing deals

Excellent

9.9

Recommended

Salesforce

#1 CRM Software

Exceptional

10

Creatio

Best Client-centered CRM Tool

Best

9.8

TRUSTED BY OVER 1 MILLION EXECUTIVES FOR EXPERT ADVICE

List of Best CRM Software for your company

1

What is Salesforce?

Salesforce CRM is a cloud-based platform that streamlines sales, customer support, and marketing with AI-driven insights, automation, and seamless integrations.

Pros & Cons

  • Salesforce CRM grows with your business, allowing small teams to start with basic features and expand as needed.

  • Einstein AI provides smart recommendations and automation to help small businesses close deals faster.

  • Connects seamlessly with essential tools like email, accounting software, and marketing platforms.

  • Manage sales and customer interactions on the go with the Salesforce mobile app.

  • Automates repetitive tasks like follow-ups and lead tracking, freeing up time for business growth.

  • The abundance of features can be overwhelming for new users.

Major Features

  • AI powered Insights with Salesforce Einstien AI - Get predictive analytics, smart recommendations, and automation.

  • Sync with Gmail, Outlook, and other email platforms to manage conversations directly within Salesforce.

  • Track and manage leads, automate follow-ups, and prioritize sales opportunities to close deals faster.

  • Set reminders, schedule meetings, and automate follow-ups to stay on top of sales activities.

Customers

Among the 150,000+ companies that use Salesforce, you'd find names like T-Mobile, Amazon Web services, Spotify, Uber, BMW, Toyota, American Express.

How much it cost to me?

Free Trial available

30-Days Free Trial with paid plans available

  • 30 Days Free Trial is available.

  • Pricing starts from $25 billed per person per month - Best for Small Teams

Salesforce reviews

"I’ve been using Salesforce Sales Cloud for over 10 years, and it’s a powerful CRM that keeps my sales process organized. It helps me track sales, manage my pipeline, and handle leads efficiently. I rely on it to manage customer interactions, track opportunities, and collaborate with my team seamlessly."

Antonio H.

Regional Partner Manager

"Salesforce Sales Cloud makes my work easier with its intuitive navigation, seamless integrations, and powerful analytics. The automation features save time by handling repetitive tasks, and customizable dashboards provide clear insights. The mobile app and secure integrations allow me to stay productive and manage customer interactions effortlessly, no matter where I am."

Patricio G.

Customer Success Manager

2

What is Pipedrive?

Track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.

Pros & Cons

  • The intuitive drag-and-drop sales pipeline makes it simple to track deals and progress.

  • Offers budget-friendly plans starting at $14.90 per user/month, making it ideal for small businesses.

  • Automates repetitive tasks like follow-ups, email sequences, and activity reminders.

  • Connects with tools like Slack, Zapier, and Google Workspace for a smooth workflow.

  • Users can tailor pipelines, dashboards, and reports to fit their sales process.

  • Best suited for small to medium businesses; may lack advanced features for large enterprises.

Major Features

  • Offers email tracking, calling features, and contact history management to streamline sales communication.

  • Connects with popular tools like Google Workspace, Slack, Zapier, and over 300+ apps to enhance productivity.

  • Automate tasks like follow-ups, reminders, and project approvals for seamless operations.

  • Provides detailed sales reports and performance insights that can be customized to match specific business needs.

Customers

Among the 100,000+ companies that use Pipedrive, you'd find names like Godaddy, Propeller Aerobotics, Chargebee, GetUpside, Leadspicker.

How much it cost to me?

Free Trial available

14-days Free Trial with paid plans available

  • 14-days Free Trial available.

  • Starts with $14 per user per month

  • Free trial details are available when you signup.

Pipedrive reviews

"Pipedrive is the best CRM I’ve used because it’s built with salespeople in mind. It’s easy to set up, use, and train others on. Customer support is always helpful, explaining things in a way I can understand. I also love its flexibility—it adapts perfectly to my business needs."

Lena R.

Owner

"Pipedrive does exactly what it promises, simply and effectively. As an IT professional, I appreciate its reliability. The integration with O365 and Google email works seamlessly. I use it daily on my Mac and phone, and my one customer support experience was quick and hassle-free."

Martin L.

Owner

3

What is Thryv?

Thryv CRM helps businesses track leads, manage sales pipelines, automate workflows, and enhance customer relationships. With a highly customizable interface, integrated communication, and automation, it serves as an all-in-one CRM solution for teams looking to optimize their sales processes.

Pros & Cons

  • Drag-and-drop interface for tracking leads, deals, and sales stages.

  • Streamlines follow-ups, task assignments, and status updates.

  • Centralized inbox for emails and direct customer interactions.

  • Track revenue, deal progress, and team performance with customizable metrics.

  • In-expensive pricing with a feature-rich free forever plan suitable for small teams.

  • Takes time to adapt and learn the platform.

Major Features

  • Automate deal stages, follow-ups, and task reminders.

  • Custom sales tracking, forecasting, and revenue analytics.

  • Track prospects, assign leads, and monitor deal progress.

  • Email tracking, notes, and centralized customer data.

  • Connects with HubSpot, Salesforce, and Zapier for expanded CRM functionality.

Customers

Among the 100,000+ independent businesses that use Thryv, you'd find names like T-Mobile, Cartoon Network, Dish Network, Shipt, Lids.

How much it cost to me?

Free Trial available

Free Demo Available. Paid plans also available

  • Free Forever Plan plan available.

  • Pricing starts from $20 billed per person per month - Best for Small Teams

  • Free trial details are available when you signup.

Thryv reviews

"Thryv helps me manage complex projects and remote teams with ease, acting as a “second brain” for my business. Its robust time tracking, custom dashboards, and project management tools keep everything organized, ensuring my team stays on top of tasks and deadlines efficiently."

Michael Montefusco

CEO

"Thryv intuitive interface and AI features make time tracking easy and efficient, helping me stay updated on tasks and collaborate seamlessly with my team."

Juan Carlos Pulido Rodriguez

Sales Professional

4

What is Clickup?

ClickUp CRM helps businesses track leads, manage sales pipelines, automate workflows, and enhance customer relationships. With a highly customizable interface, integrated communication, and automation, it serves as an all-in-one CRM solution for teams looking to optimize their sales processes.

Pros & Cons

  • Drag-and-drop interface for tracking leads, deals, and sales stages.

  • Streamlines follow-ups, task assignments, and status updates.

  • Centralized inbox for emails and direct customer interactions.

  • Track revenue, deal progress, and team performance with customizable metrics.

  • In-expensive pricing with a feature-rich free forever plan suitable for small teams.

  • Lacks advanced CRM-specific tools like native lead scoring and telephony.

Major Features

  • Automate deal stages, follow-ups, and task reminders.

  • Custom sales tracking, forecasting, and revenue analytics.

  • Track prospects, assign leads, and monitor deal progress.

  • Email tracking, notes, and centralized customer data.

  • Connects with HubSpot, Salesforce, and Zapier for expanded CRM functionality.

Customers

Among the 100,000+ independent businesses that use Honeybook, you'd find names like T-Mobile, Cartoon Network, Dish Network, Shipt, Lids.

How much it cost to me?

Free Trial available

Free Forever Plan with unlimited contacts. Paid plans also available

  • Free Forever Plan plan available.

  • Pricing starts from $7 billed per person per month - Best for Small Teams

  • Free trial details are available when you signup.

Clickup reviews

"ClickUp helps me manage complex projects and remote teams with ease, acting as a “second brain” for my business. Its robust time tracking, custom dashboards, and project management tools keep everything organized, ensuring my team stays on top of tasks and deadlines efficiently."

Michael Montefusco

CEO

"ClickUp’s intuitive interface and AI features make time tracking easy and efficient, helping me stay updated on tasks and collaborate seamlessly with my team."

Juan Carlos Pulido Rodriguez

Engineer

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].