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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8561-8570 out of 10040

RB

Roger Botto

11/17/16

5 out of 5

THEY DID A GREAT JOB :)

It worked well we are very happy with the service.

CS

Carolyn Stern

11/17/16

5 out of 5

Question

Good Morning, We are new to the service so we had some billing questions. Less was informative, professional and friendly. Great customer service. Thank you. Less Garrett.

AK

Anthony King

11/16/16

5 out of 5

Les was awesome!!

Les was awesome helping me choose the right plan for our business! I'm excited to see the response from canidates. Steve

T

Tim

11/16/16

5 out of 5

great-

We found our employee very fast! Les was great at helpling cancel the free trial. I will definitely use ziprecruiter for future hiring.

DM

Daniel Mastrantonio

11/16/16

5 out of 5

Zip Recruiters Customer Success Specialists are second to none

Zip Recruiters Customer Success Specialists are second to none. I had the pleasure of working with Bri Fabits on my job posting efforts. She offered valuable advice and walked me through the entire process. I never received anything close with other vendors. Thanks Bri!

ST

Sven Thiess

11/16/16

5 out of 5

Great service

Great service from Sam ! he helped quickly and was great to work with !

NR

Nathaniel Ralston

11/16/16

5 out of 5

Great Customer Service and Platform

Any time I had a question, the Chat Now window was there to provide me with an assistant ready to help. In terms of the platform, the desktop site was use friendly and well organized. As for the mobile site, I particularly enjoyed the ability to view applicants' resumes in a readily legible way. Since this is the core of an application, this was huge.

NR

Nancy Russel

11/16/16

5 out of 5

Removed Logo

Thank you Les for assisting me in getting our company logo off the job postings. Great Job!

A

Anthony

11/16/16

5 out of 5

les is the man!

Les was great-- helped me change some things up to get more candidates. They make it easy.

JD

Juleen Dickerson

11/16/16

5 out of 5

Great Service from Shuntrell

Hello, I called in this evening with a support question and Shuntrell was a pleasure to work with! I was in a little bit of a hurry trying my question resolved before I left for the day. Shuntrell very quickly knew exactly how to make my correction! She provided excellent service and checked my account on her side to make sure everything was set up correctly. Thank you,

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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