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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8551-8560 out of 10040

CD

Christine Devore

11/19/16

5 out of 5

Love ZipRecruiter!!

ZipRecruiter is by far the BEST job board our company has ever used! It makes life so much easier and more organized any Hiring Director. Today I needed to speak with Customer Service regarding a question, and my customer service representative Shuntrell Hayes, was so informative and helpful, she expanded my knowledge of how to take advantage of additionall features and beneifits offered by our ZipRecruiter Subsciption, that we had not been using. Looking forward to trying out all those ...

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MB

Mister Brewer

11/19/16

5 out of 5

Customer Assistance Experience.

Art was excellent and very knowledgeable. Help me with my concerns of managing my account here with ZipRecruiter. He made feel appreciated as a customer and I am now willing to work more with ZipRecruiter's service on a needed and consistent basis. Thank you, Art, for your friendly, courteous and professional service. You're getting a 5-star rating from us here at Platinum Hits Entertainment because you've earned and deserved it. -Grateful and Satisfied- Mister Brewer Platinum Hits ...

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LS

Lena Stellhorn

11/19/16

5 out of 5

Erika

Helped me tremendously...she was wonderful, patient, and gave me valuable information to enhance my search. Thank you!!

CK

Chris Kauffman

11/18/16

5 out of 5

Les was excellent

Your Customer Service Rep by the name of Les was excellent and sincerely concerned that I would get some quality candidates.

CV

Carl V. Angelis

11/18/16

5 out of 5

Tierra

Tierra's assistance was excellent.

TS

Tyler Starck

11/17/16

5 out of 5

Great Service

Liz in the Tempe center was amazing when I spoke with her today. She was able to fix my problem quickly with no push back. Very happy to have switched our ATS service over to ZipRecruiter, our applicants are up 500% in the last week.

DR

Diane roman

11/17/16

5 out of 5

job filled

Les assisted me in cloosing the account , both positions weere filled zip recruiter.

ES

Ed Slovacek

11/17/16

5 out of 5

Azlynn - Great support

Azlynn Thanks for a prompt and accurate response to my question.

JS

Jamie Sullivan

11/17/16

5 out of 5

AWESOME!

HELPFUL NICE AND WONDERFUL CANIDATES TO CHOOSE FROM! THE BEST JOB RECRUITING SITE WE HAVE USED!

JB

JOHN BLEVINS

11/17/16

5 out of 5

great service

received numerous applications & hired my new employee.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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