Koinly Reviews in May 2025: User Ratings, Pros & Cons

Incredible service and experienced team…

Incredible service and experienced team with Aria taking great care of me. I highly recommend Koinly for your taxes with crypto and have used them for 2 years now.

Been using Koinly for 3 years now and I…

Been using Koinly for 3 years now and I find it's the best for me. And you get a quick response from customer services. Always there to help all the time and they sort things out quick too. Loving Koinly. No stress. Excellent service and excellent app. I Recommend to anyone doing crypto tax

The Phantom wallet un-sync was solved…

The Phantom wallet un-sync was solved in no time by the developers. Thanks again. I was able to post the tax reports in time, before the due date, the end of the year. Konstantinos was very kind and polite.

Using Koinly to prepare a crypto tax report

Gathering crypto tax information for a self assessment can be daunting, especially if you use several exchanges, wallets and accounts, and a multitude of transactions. This is the 3rd tax year where I used Koinly, and the experience has been very positive. Koinly is likely the best Crypto tax software out there. Help is excellent, but the best source of help for me was “The CryptoDad” in his YouTube entitled ‘How to use Koinly to help you file your crypto taxes’. Watch that first and you ...

Great product!!

I've been using koinly for the past few weeks to get roughly 5 years worth of transactions cobbled together to get caught up on taxes. It is a great product, that is constantly being updated and adding features requested by users. I ran into a few issues along the way, but was helped out by Arty from support and he got me all sorted out. Would recommend to anyone involved in crypto.

Best platform, pricing and customer service

I was comparing a few different tax platforms, and Koinly really stood out from the others in terms of speed, features, price and most of all, customer service. Serena helped me through setting up numerous wallets, and while I kept running into issues with it calculating the correct cap gains, Serena made every point to ensure all issues were resolved in a timely manner. The level of support provided is truly amazing, all with a smile too! They also don't nickel and dime you like other ...

My feed back on Mariia .Tkachuk (expert reviewer assigned to review my Koinly account)

Maria, was very patient, thorough, and professional. I sent her some detailed transaction information of my holdings, and she methodically went through it all making sure the transactions matched the ones on Koinly. She corrected transactions that needed corrections. Maria also kept me updated on what she was doing as she went through the expert review process. I thank Maria for all her help, and I thank Koinly for this service.

Lifesaver of a Web Application

I recommend koinly to anyone who brings up the inevitable struggle of having to carry out a crypto-related self-assessment. Thank you.

I accidentally purchased a tax plan for…

I accidentally purchased a tax plan for 2023. There’s no way to cancel? I’ve tried contacting the automated chat but no response. Thank you for resolving this so quick! Appreciate your help!

I use Koinly every year for my taxes.

I use Koinly every year for my taxes. It's straightforward and affordable. Great team too. Always on hand or advice and answers 👍😊