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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in July 2025: User Ratings, Pros & Cons

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3

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 481-490 out of 680

HS

Hacen Slimani

11/26/21

1 out of 5

a society that will not go further with…

a society that will not go further with their racist mentality Algeria is not a terrorist territory we are better than you

BR

BIGGUS RAFIAN

11/26/21

1 out of 5

coinpayments is a complete rip off

coinpayments is a complete rip off? when they charge a huge amount per transaction, just download exodus desktop app

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AREND DIEPERINK

11/25/21

1 out of 5

I want a refund.

I purchased an item from one of your approved sellers Mursalinsultan with Bitcoin address: 329295jU4EPNYfkaU1Sa1u2anMcJSTFfRc My order was never sent and he has excommunicated me. Why do you allow scammers to receive payments on your platform? Can you assist me to get a refund? Update 2021-11-30. As requested, I have opened a support ticket #348551

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AREND DIEPERINK

11/25/21

1 out of 5

I want a refund.

I purchased an item from one of your approved sellers Mursalinsultan with Bitcoin address: 329295jU4EPNYfkaU1Sa1u2anMcJSTFfRc My order was never sent and he has excommunicated me. Why do you allow scammers to receive payments on your platform? Can you assist me to get a refund? Update 2021-11-30. As requested, I have opened a support ticket #348551

ЕО

Евгений Оленин

11/22/21

3 out of 5

SCAM!

SCAM! SCAM! THIS IS SCAM! They cancel mine transaction and i cant withdrawal mine money! support not answering! now i see already how much people here make about they report! its really scam company! i will go with lawyers to police! mine wallet verif but still nothing! They every time delete tickets and not withdrawal mine money! Mine ticket: #347470 So in tickets bot answer something about trx but i try send USDT TRC20 ! WHERE MINE MONEY! THEY ARE SCAMMERS !!! Answering on mine ticket ...

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P

paul

11/22/21

1 out of 5

I haven't worked with more dumb people…

I haven't worked with more dumb people like the ones from coin payments. They have the worst "verify" process to verify that I am MYSELF, lol. Apparently the people who works behind verifying the information they have no idea how to read a proof of address. I just try this garbage website for my business today but I will just go with bitpay.

P

paul

11/22/21

1 out of 5

I haven't worked with more dumb people…

I haven't worked with more dumb people like the ones from coin payments. They have the worst "verify" process to verify that I am MYSELF, lol. Apparently the people who works behind verifying the information they have no idea how to read a proof of address. I just try this garbage website for my business today but I will just go with bitpay.

M

Marcos

11/21/21

1 out of 5

I disabled the F2A code to access the…

#347289 I had to verify KYC, send a photo of me with my documents, and at the time of making withdrawals you do not ask for anything ... I have finally entered (thanks for that) and my surprise has been that my money had disappeared. MORE THAN $ 3000 HAD BEEN TRANSFERRED . I do not know who it could be but I need to know the IP of the users who have entered and solve this problem. YOU TAKE SECURITY SERIOUSLY ONLY WHEN YOU WANT. I can see security you have to make a withdrawals without ...

Read more

M

Marcos

11/21/21

1 out of 5

I disabled the F2A code to access the…

#347289 I had to verify KYC, send a photo of me with my documents, and at the time of making withdrawals you do not ask for anything ... I have finally entered (thanks for that) and my surprise has been that my money had disappeared. MORE THAN $ 3000 HAD BEEN TRANSFERRED . I do not know who it could be but I need to know the IP of the users who have entered and solve this problem. YOU TAKE SECURITY SERIOUSLY ONLY WHEN YOU WANT. I can see security you have to make a withdrawals without ...

Read more

TD

tunde damian

11/17/21

1 out of 5

This company is a total scam

This company is a total scam, they deleted my account for no reason, I have velas in that account!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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