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Zoho Survey vs ngSurvey Comparison

Last updated:

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

ngSurvey

4.3(31 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishin…

Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.

Zoho Survey vs ngSurvey — at a glance

FeatureZoho SurveyngSurvey
Rating4.4 / 54.3 / 5
Reviews1,15631
Starting price$25 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between Zoho Survey and ngSurvey

  • Pricing: Zoho Survey starts at $25 /Month. ngSurvey pricing is not publicly listed.
  • Target audience: Zoho Survey is built for Freelancers / Consultants and Large Enterprises, while ngSurvey targets Large Enterprises and Medium Business.
  • User satisfaction: Zoho Survey scores higher with a 4.4-star average.
  • Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ngSurvey supports SaaS/Web/Cloud, Installed - Windows.

Zoho Survey vs ngSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Survey - Survey/ User Feedback Software
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Talk to an expert
ngSurvey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

ngSurvey

Best for

Large Enterprises, Medium Business, Small Business

Zoho Survey typically suits Freelancers / Consultants and Large Enterprises. ngSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, ... Read More about ngSurvey

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.3

(31)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ngSurvey has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zoho Survey and ngSurvey Compare on Features?

Total Features

16 Features

13 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho Survey and ngSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      Zoho Survey pricing
      ngSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zoho Survey User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      4.3

      (based on 31 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Buyer sentiment is positive across 31 reviews, with strong overall satisfaction.

      What buyers like

      • Web-based application
      • Multiple question types
      • Rich graphics and statistics

      Common complaints

      • May require technical knowledge
      • Can be overwhelming for beginners
      • Limited free version

      Pros and Cons

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      • Offers a wide variety of question types to suit diverse survey needs.

      • Rich graphics and statistics enhance data presentation.

      • API allows for seamless integration with other applications.

      • May be too complex for users without technical skills.

      • The learning curve can be steep for new users.

      List of Customers

      Customers

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zoho Survey screenshot

      6 Screenshots

      NGSurvey screenshot

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Zoho Survey and ngSurvey in 2026

      Expand your shortlist

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Survey or ngSurvey?
      Zoho Survey edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Survey and ngSurvey offer a free trial?
      Yes, both Zoho Survey and ngSurvey offer a free trial.
      What is the starting price of Zoho Survey vs ngSurvey?
      Zoho Survey starts at $25 /Month. ngSurvey starts at Contact for pricing.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
      What are the top alternatives to ngSurvey?
      Top alternatives to ngSurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.

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