Zoho Assist vs Demodesk vs Livestorm Comparison
Zoho Assist
Starting at $10 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever it is - allowing you to easily a…
Demodesk
Starting at $19 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Demodesk is an innovative screen sharing solution that runs on the cloud, providing a seamless experience for video calls. With no need for downloads or plugins, users can instantly share their screen through a virtual d…
Livestorm
Starting at $88 /Month
- Free Trial
- Large Enterprises
- Medium Business
Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…
Zoho Assist leads on user satisfaction with a 4.5-star rating across 1,074 reviews.
Zoho Assist vs Demodesk vs Livestorm — at a glance
| Feature | Zoho Assist | Demodesk | Livestorm |
|---|---|---|---|
| Rating | 4.5 / 5 | — | 4.4 / 5 |
| Reviews | 1,074 | — | 693 |
| Starting price | $10 /User/Month | $19 /User/Month | $88 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Video Conferencing Software | Video Conferencing Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2 | SOC 2, GDPR |
| Data residency | Global | Global | US |
Key differences between Zoho Assist and Demodesk
- Pricing: Zoho Assist starts at $10 /User/Month, while Demodesk starts at $19 /User/Month.
- Target audience: Zoho Assist is built for Freelancers / Consultants and Large Enterprises, while Demodesk targets Individuals and Freelancers / Consultants.
- Deployment: Zoho Assist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Demodesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Zoho Assist vs Demodesk vs Livestorm — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, easy remote IT support and management in mid-to-large companies.
- You need simple, secure remote access with end-to-end encryption for IT support.
- Your team consists of IT technicians or system administrators requiring instant troubleshooting.
- You want centralized management tailored for mobile and distributed workforce environments.
- Your organization requires extensive third-party app integrations and a rich marketplace.
- You need advanced team activity tracking for large virtual or social media teams.
Individuals, Freelancers / Consultants, Medium Business
Best for easy-to-use, browser-based webinars and virtual learning events.
- You need a simple, quick setup for professional webinars or training sessions.
- Your team values strong customer support and responsive service.
- You want a fully browser-based platform requiring no downloads for attendees.
- You require extensive customization of registration pages and webinar room design.
- Your workflows depend on deep integrations with a wide variety of third-party tools.
Zoho Assist typically suits Freelancers / Consultants and Large Enterprises. Demodesk tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More about Zoho Assist | Demodesk is an innovative screen sharing solution that runs on the cloud, providing a seamless experience for video calls. With no need for downloads or plugins, users can instantly share ... Read More about Demodesk | Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | Not Available | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesLarge Enterprises | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: Zoho Assist enables teams to provide instant remote support, allowing administrators to troubleshoot issues without being physically present. This means faster resolutions and happier clients.
- User-Friendly Interface: With its intuitive design, both managers and support staff can easily navigate the platform. You’ll find that training new team members takes minimal time, enhancing overall productivity.
- Robust Security Measures: Your data security is a top priority. Zoho Assist employs end-to-end encryption, ensuring that sensitive information remains protected during remote sessions—instilling confidence in your clients and staff alike.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50-500 employees.
- Industries: IT Support, Managed Services, Healthcare, Education, Remote Work Solutions, and Software Development.
- Job Titles: IT Support Technicians, System Administrators, Help Desk Representatives, Remote Support Specialists, and Technical Consultants.
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Zoho Assist due to its pricing structure, as some organizations find more cost-effective remote support solutions that better fit their budget and feature requirements.
- Certain businesses might require advanced features or integrations not available in Zoho Assist, prompting them to explore options that offer enhanced capabilities tailored to their specific needs.
- Organizations with unique compliance or security requirements may look for alternatives that provide more robust data protection measures or adhere to specific industry standards beyond what Zoho Assist offers.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |  Demodesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Zoho Assist, Demodesk and Livestorm Compare on Features?
Total Features | 8 Features | 7 Features | 15 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zoho Assist, Demodesk and Livestorm on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Zoho Assist vs Demodesk User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, buyers appreciate Zoho Assist for its ease of use, secure remote access, and effective support capabilities, though some desire more advanced features and integrations. What buyers like
Common complaints
| No expert review available for this product | Buyer sentiment Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations. What buyers like
Common complaints
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Pros and Cons |
| No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  WPP  AB Tasty  PayFit |
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Media and Screenshots
Screenshots |  7 Screenshots |  7 Screenshots |
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Videos |  3 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Assist or Demodesk?
- Zoho Assist edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Assist and Demodesk offer a free trial?
- Yes, both Zoho Assist and Demodesk offer a free trial.
- What is the starting price of Zoho Assist vs Demodesk?
- Zoho Assist starts at $10 /User/Month. Demodesk starts at $19 /User/Month.
- What are the top alternatives to Zoho Assist?
- Top alternatives to Zoho Assist include VNC Connect, RescueAssist, TeamViewer, ShowMyPC, ISL Online.
- What are the top alternatives to Demodesk?
- Top alternatives to Demodesk include Livestorm, ScreenMeet, Zoom, NokNok, Cloudpresenter.