XCALLY vs Claritysoft vs Bigin by Zoho CRM Comparison
XCALLY
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program…
Claritysoft
Starting at $49 /month
- Large Enterprises
- Medium Business
Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Claritysoft leads on user satisfaction with a 2.0-star rating across 101 reviews.
XCALLY vs Claritysoft vs Bigin by Zoho CRM — at a glance
| Feature | XCALLY | Claritysoft | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 2.0 / 5 | 4.3 / 5 |
| Reviews | — | 101 | 119 |
| Starting price | Contact for pricing | $49 /month | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Call Center Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between XCALLY and Claritysoft
- Pricing: Claritysoft starts at $49 /month. XCALLY pricing is not publicly listed.
- Deployment: XCALLY supports SaaS/Web/Cloud, Mobile - Android; Claritysoft supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.
Compare XCALLY vs Claritysoft vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-sized contact centers needing seamless multi-channel integration and real-time analytics.
- You manage a contact center with 50 to 1,000 employees seeking efficient system integration.
- You require multi-channel customer engagement across voice, chat, and social media.
- You want real-time analytics to monitor and optimize team performance and customer interactions.
- Your business demands highly customized functionalities or complex configurations beyond standard features.
- You have strict budget constraints and need a more cost-competitive solution.
Large Enterprises, Medium Business, Small Business
Small Business
XCALLY typically suits Large Enterprises and Medium Business. Claritysoft tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More about XCALLY | Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity ... Read More about Claritysoft | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 8.5/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50 to 1,000 employees. | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Integration: XCALLY effortlessly connects with your existing systems, allowing managers to streamline operations without the need for extensive overhauls. You can focus on enhancing customer experiences rather than juggling multiple platforms.
- Enhanced Customer Engagement: With XCALLY’s multi-channel capabilities, you can interact with customers through their preferred channels—be it voice, chat, or social media. This not only boosts satisfaction but also fosters loyalty and trust.
- Real-Time Analytics: The robust reporting tools provide administrators with actionable insights into team performance and customer behavior. This empowers decision-makers to optimize strategies based on real-time data, ensuring continuous improvement.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50 to 1,000 employees.
- Industries include Customer Service, Telecommunications, E-commerce, Healthcare, Education, and Travel.
- Typical users are Contact Center Managers, Customer Experience Directors, Sales Managers, Operations Managers, and IT Administrators.
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to XCALLY due to specific integration needs with existing software systems, as some businesses require seamless connectivity that XCALLY may not fully support.
- Cost considerations can drive users to explore other solutions; they might find alternatives that offer similar features at a more competitive price, better aligning with their budget constraints.
- Companies looking for enhanced customization options might consider alternatives, especially if they need tailored functionalities that XCALLY does not provide or require complex configurations.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do XCALLY, Claritysoft and Bigin by Zoho CRM Compare on Features?
Total Features | 9 Features | 9 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare XCALLY, Claritysoft and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
XCALLY vs Claritysoft User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is cautious across 11 reviews, with several recurring concerns in feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots |  4 Screenshots |
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Videos |  1 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, XCALLY or Claritysoft?
- Claritysoft edges out the other on user ratings (2.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do XCALLY and Claritysoft offer a free trial?
- Neither XCALLY nor Claritysoft currently lists a free trial.
- What is the starting price of XCALLY vs Claritysoft?
- XCALLY starts at Contact for pricing. Claritysoft starts at $49 /month.
- What are the top alternatives to XCALLY?
- Top alternatives to XCALLY include Nextiva, Novanet Cloud Contact Center, Calabrio One, uContact, HoduCC.
- What are the top alternatives to Claritysoft?
- Top alternatives to Claritysoft include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.