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WooCommerce vs eSalesTrack vs Bigin by Zoho CRM Comparison

Last updated:

WooCommerce

4.3

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

WooCommerce is a powerful, extendable eCommerce plugin that helps to sell anything. Easily setup product catalog, customize store layout, and start selling. Charging ahead of the competition, WooCommerce is currently pow…

eSalesTrack

Starting at $40 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

eSalesTrack is the industry's leading Customer Relationship Management (CRM) software for eCommerce sites and eBay Sellers. It offers merchants comprehensive tools that help to streamline sales, marketing, and customer s…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

WooCommerce leads on user satisfaction with a 4.3-star rating across -1 reviews.

WooCommerce vs eSalesTrack vs Bigin by Zoho CRM — at a glance

FeatureWooCommerceeSalesTrackBigin by Zoho CRM
Rating4.3 / 54.3 / 5
Reviews119
Starting priceContact for pricing$40 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small BusinessSmall Business
CategoryEcommerce SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSGlobal

Key differences between WooCommerce and eSalesTrack

  • Pricing: eSalesTrack starts at $40 /User/Month. WooCommerce pricing is not publicly listed.
  • Target audience: WooCommerce is built for Large Enterprises and Medium Business, while eSalesTrack targets Medium Business and Small Business.
  • Deployment: WooCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; eSalesTrack supports SaaS/Web/Cloud.

Compare WooCommerce vs eSalesTrack vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WooCommerce - Ecommerce Software
Talk to an expert
Talk to an expert
eSalesTrack - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

WooCommerce

Best for WordPress-based small to medium online retail stores needing customization.

Choose if
  • You run a WordPress site and want seamless eCommerce integration.
  • You need extensive customization with a large plugin ecosystem.
  • You are a small to medium business seeking flexible, user-friendly store setup.
Consider alternatives if
  • You require enterprise-grade out-of-the-box features without additional development.
  • You lack WordPress experience or infrastructure and want a simpler standalone solution.

eSalesTrack

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

WooCommerce typically suits Large Enterprises and Medium Business. eSalesTrack tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WooCommerce is a powerful, extendable eCommerce plugin that helps to sell anything. Easily setup product catalog, customize store layout, and start selling. Charging ahead of the ... Read More about WooCommerce

eSalesTrack is the industry's leading Customer Relationship Management (CRM) software for eCommerce sites and eBay Sellers. It offers merchants comprehensive tools that help to streamline ... Read More about eSalesTrack

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $40
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do WooCommerce, eSalesTrack and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare WooCommerce, eSalesTrack and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $40
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        WooCommerce pricing
        eSalesTrack pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Multi-Factor Auth (MFA)

        ✗ No

        Data Encryption

        ✓ Yes

        Audit Logs

        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        WooCommerce vs eSalesTrack User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        387

        88

        18

        1

        16

        9

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights WooCommerce’s ease of use, customization, and WordPress integration, with some users noting occasional technical challenges.

        What buyers like

        • Ease of use
        • Customization options
        • WordPress integration

        Common complaints

        • Technical challenges
        • Complexity for non-WordPress users

        What buyers like

        • Comprehensive eCommerce tools
        • Streamlines sales and marketing
        • Customer support features

        Common complaints

        • Limited to eCommerce focus
        • May lack advanced analytics
        • Not suitable for non-eCommerce businesses

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Seamless integration with WordPress

        • Extensive customization options and plugin ecosystem

        • User-friendly interface with drag-and-drop features

        • Occasional technical challenges reported by users

        • Requires familiarity with WordPress for best use

        • Offers specialized tools for eCommerce operations.

        • Streamlines sales and marketing efforts effectively.

        • User-friendly interface enhances usability.

        • Not suitable for businesses outside eCommerce.

        • Limited advanced analytics capabilities.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Orange

        Orange

        All Blacks

        All Blacks

        Ripleys

        Ripleys

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Coupons screen

        5 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, WooCommerce or eSalesTrack?
        WooCommerce edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do WooCommerce and eSalesTrack offer a free trial?
        Yes, both WooCommerce and eSalesTrack offer a free trial.
        What is the starting price of WooCommerce vs eSalesTrack?
        WooCommerce starts at Contact for pricing. eSalesTrack starts at $40 /User/Month.
        What are the top alternatives to WooCommerce?
        Top alternatives to WooCommerce include PrestaShop, OpenCart, CS-Cart, X-Cart, Shopify Plus.
        What are the top alternatives to eSalesTrack?
        Top alternatives to eSalesTrack include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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