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Trooya vs Freshworks 360 vs Bigin by Zoho CRM Comparison

Last updated:

Trooya

Starting at $1,035 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trooya is a CRM (Customer Relationship Management) software, it can capture data from various sources, such as web, e-mail and mobile. It helps the user to manage the contacts in an efficient way without duplicating cont…

Freshworks 360

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

SpotSaaS Analysis

TrooyaFreshworks 360Bigin by Zoho CRM

The core difference between Trooya and Freshworks 360 lies in the availability of pricing information, with Trooya being priced at $1,035 while Freshworks 360 does not disclose its pricing. Ideal buyers for Trooya may be those seeking a clear upfront cost, while Freshworks 360 may attract buyers looking for flexible pricing options.

- Clear pricing at $1,035 - Suitable for businesses needing straightforward cost - No specific company size or best-use case listed - Focuses on delivering essential features - Ideal for budget-conscious buyers - Lacks extensive product details

- Pricing information not disclosed - May appeal to businesses seeking customizable solutions - No specific company size or best-use case listed - Offers a comprehensive suite of tools - Ideal for those valuing flexibility in pricing - Lacks detailed product specifications

Trooya vs Freshworks 360 vs Bigin by Zoho CRM — at a glance

FeatureTrooyaFreshworks 360Bigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$1,035 /MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalGlobal

Key differences between Trooya and Freshworks 360

  • Pricing: Trooya starts at $1,035 /Month. Freshworks 360 pricing is not publicly listed.
  • Free trial: Trooya offers a free trial; Freshworks 360 does not.
  • Deployment: Trooya supports SaaS/Web/Cloud; Freshworks 360 supports SaaS/Web/Cloud.

Compare Trooya vs Freshworks 360 vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trooya - CRM Software
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Talk to an expert
Freshworks 360 - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Trooya

Best for

Large Enterprises, Medium Business, Small Business

Freshworks 360

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Trooya typically suits Large Enterprises and Medium Business. Freshworks 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Trooya is a CRM (Customer Relationship Management) software, it can capture data from various sources, such as web, e-mail and mobile. It helps the user to manage the contacts in an ... Read More about Trooya

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $1,035
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.6/10

7.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Trooya has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Trooya, Freshworks 360 and Bigin by Zoho CRM Compare on Features?

Total Features

4 Features

3 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Trooya, Freshworks 360 and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1,035
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Trooya pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Trooya vs Freshworks 360 User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Data capture from multiple sources
        • Efficient contact management
        • Duplicate contact prevention

        Common complaints

        • Limited advanced features
        • Basic reporting capabilities
        • May not integrate with all tools

        What buyers like

        • Real-time customer engagement
        • Multi-channel integration
        • Personalized experiences

        Common complaints

        • Complex setup process
        • Can be overwhelming for new users
        • Higher pricing for advanced features

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Captures data from diverse sources for comprehensive management.

        • Prevents duplicate contacts for better organization.

        • User-friendly design makes it accessible for all.

        • May lack advanced features for larger teams.

        • Basic reporting may not meet all needs.

        • Multi-channel integration allows for seamless customer interactions.

        • Real-time analytics provide actionable insights for improvement.

        • Guided workflows enhance user experience and efficiency.

        • Setup can be complex and time-consuming.

        • New users may find the platform overwhelming.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Grabyo

        Grabyo

        GetYourGuide

        GetYourGuide

        Honda

        Honda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Trooya or Freshworks 360?
        Trooya and Freshworks 360 are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Trooya and Freshworks 360 offer a free trial?
        Trooya offers a free trial. Freshworks 360 does not.
        What is the starting price of Trooya vs Freshworks 360?
        Trooya starts at $1,035 /Month. Freshworks 360 starts at Contact for pricing.
        What are the top alternatives to Trooya?
        Top alternatives to Trooya include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Freshworks 360?
        Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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