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Thryv vs Qualified Comparison

Last updated:

Thryv

4.2(201 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…

Qualified

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates…

Thryv leads on user satisfaction with a 4.2-star rating across 201 reviews.

Thryv vs Qualified — at a glance

FeatureThryvQualified
Rating4.2 / 5
Reviews201
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareConversational Marketing Software
Integrations7+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUS

Key differences between Thryv and Qualified

  • Target audience: Thryv is built for Medium Business and Small Business, while Qualified targets Large Enterprises and Medium Business.
  • Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Qualified supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Thryv vs Qualified — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Thryv - CRM Software
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Talk to an expert
Qualified - Conversational Marketing Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Thryv

Best all-in-one CRM for small businesses needing simple, integrated marketing tools.

Choose if
  • You run a small business with 1-100 employees needing streamlined CRM and marketing.
  • You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
  • You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.
Consider alternatives if
  • Your business requires advanced paid advertising tracking and detailed marketing analytics.
  • You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.

Qualified

Best for

Large Enterprises, Medium Business, Small Business

Thryv typically suits Medium Business and Small Business. Qualified tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, ... Read More about Qualified

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
50–1,000 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Thryv

  • Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.
  • Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
  • Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.

Qualified

  • Automated 24/7 Lead Engagement: Piper AI SDR handles real-time chat, qualification, email follow-up, and meeting booking, ensuring high-intent visitors are nurtured around the clock.
  • Deep Conversational Personalization : Tailored messaging based on firmographics, intent data, and behavior increases relevance and conversion potential.
  • Robust CRM and Marketing Stack Integration: Natively connects with tools like Salesforce, HubSpot, Marketo, Slack, Outreach, and Demandbase to streamline workflows and data sync.
Best fit

Best fit

Thryv

  • 1 to 100 employees
  • Small Business Services, Local Marketing, Professional Services, and Home Services
  • Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers

Qualified

  • 50–1,000 Employees
  • B2B SaaS, Enterprise Technology, Financial Services, Professional Services, Healthcare Tech
  • VP of Marketing, Demand Generation Manager, SDR/BDR Team Lead, Revenue Operations Manager, Director of Sales Development
Watchouts

Reasons buyers look elsewhere

Thryv

  • Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
  • Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
  • Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

Qualified

  • While enterprise-grade, Qualified can be feature-heavy for small teams seeking simplicity and speed to launch.
  • Admins note some navigational complexity and overlapping routing logic, which could be challenging without dedicated technical staff.
  • Users request more advanced qualitative analytics on chat transcripts and smart‑button performance.

Software Demo

Demo

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How do Thryv and Qualified Compare on Features?

Total Features

9 Features

15 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Thryv and Qualified on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Thryv pricing
      Qualified pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Thryv User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      309

      23

      3

      2

      2

      100

      3

      0

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity.

      What buyers like

      • Ease of use
      • Customer support
      • Workflow improvement

      Common complaints

      • Advertising tracking limitations
      • Support complexity

      What buyers like

      • Customer success team receives high praise for their support and assistance in building experiences.
      • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.
      • Excellent customer service and support provided by Success Architects and Customer Success Managers.

      Common complaints

      • Learning curve for some users, requiring additional support for initial setup and usage.
      • Complex features can be overwhelming initially, especially for users with complex internal processes.
      • Limited reporting capabilities in certain integrations, impacting data visibility and analytics.

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support

      • User-friendly interface enabling easy management of CRM, marketing, and scheduling

      • Comprehensive 24/7 support ensuring quick issue resolution

      • Inadequate or unreliable tracking for paid advertising campaigns

      • Layered support structure can cause frustration when resolving complex issues

      • Customer success team receives high praise for their support and assistance in building experiences.

      • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

      • Excellent customer service and support provided by Success Architects and Customer Success Managers.

      • Learning curve for some users, requiring additional support for initial setup and usage.

      • Complex features can be overwhelming initially, especially for users with complex internal processes.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Eric Guel Photography

      Eric Guel Photography

      Green Tech Cleaning

      Green Tech Cleaning

      Hair by Sierra

      Hair by Sierra

      Box

      Box

      Greenhouse

      Greenhouse

      asana

      asana

      Media and Screenshots

      Screenshots

      Automated Campaigns

      5 Screenshots

      Assets Global Website

      5 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Thryv and Qualified in 2026

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      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Thryv or Qualified?
      Thryv edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Thryv and Qualified offer a free trial?
      Neither Thryv nor Qualified currently lists a free trial.
      What is the starting price of Thryv vs Qualified?
      Thryv starts at Contact for pricing. Qualified starts at Contact for pricing.
      What are the top alternatives to Thryv?
      Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
      What are the top alternatives to Qualified?
      Top alternatives to Qualified include Conversica, Automat, ChatFunnels, Konverse AI, Conversational AI Bot.

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