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SurveySparrow vs FreshReview Comparison

Last updated:

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

FreshReview

5.0(12 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FreshReview is an enterprise grade online review management platform that helps small and medium companies build customer trust and increase organic traffic. Leverage the Android and iOS mobile app for secure multi-locat…

FreshReview leads on user satisfaction with a 5.0-star rating across 12 reviews.

SurveySparrow vs FreshReview — at a glance

FeatureSurveySparrowFreshReview
Rating4.5 / 55.0 / 5
Reviews2,27412
Starting price$19 /Month$19 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPRSOC 2
Data residencyGlobalUS

Key differences between SurveySparrow and FreshReview

  • Pricing: SurveySparrow starts at $19 /Month, while FreshReview starts at $19 /Month.
  • Target audience: SurveySparrow is built for Freelancers / Consultants and Large Enterprises, while FreshReview targets Large Enterprises and Medium Business.
  • User satisfaction: FreshReview scores higher with a 5.0-star average.
  • Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FreshReview supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveySparrow vs FreshReview — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveySparrow - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
FreshReview - Reputation Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

FreshReview

Best for

Large Enterprises, Medium Business, Small Business

SurveySparrow typically suits Freelancers / Consultants and Large Enterprises. FreshReview tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

FreshReview is an enterprise grade online review management platform that helps small and medium companies build customer trust and increase organic traffic. Leverage the Android and iOS ... Read More about FreshReview

Entry Level Pricing

  • Starts from $19
  • Starts from $19

Free Trial Availability

Spotsaas Score

What's this? ↗

9.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

FreshReview has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveySparrow and FreshReview Compare on Features?

Total Features

28 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveySparrow and FreshReview on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $19

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveySparrow pricing
      FreshReview pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveySparrow User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 2274 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • Enterprise-grade platform
      • Mobile app support
      • Boosts star ratings

      Common complaints

      • May be too complex for small businesses
      • Higher cost for advanced features
      • Limited free trial options

      Pros and Cons

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      • Enterprise-grade features for small businesses

      • Mobile app enhances usability

      • Focus on increasing star ratings

      • Complexity may overwhelm smaller teams

      • Higher costs for advanced features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      No Customers information available.

      Media and Screenshots

      Screenshots

      Conditional Formatting

      8 Screenshots

      FreshReview screenshot

      3 Screenshots

      Videos

      video-0

      6 Videos

      No videos available.

      Top Alternatives to SurveySparrow and FreshReview in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveySparrow or FreshReview?
      FreshReview edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveySparrow and FreshReview offer a free trial?
      Yes, both SurveySparrow and FreshReview offer a free trial.
      What is the starting price of SurveySparrow vs FreshReview?
      SurveySparrow starts at $19 /Month. FreshReview starts at $19 /Month.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
      What are the top alternatives to FreshReview?
      Top alternatives to FreshReview include ReviewBuzz, BirdEye, Reputation.com, Trustpilot, Critique.

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