SurveyMonkey vs Polly Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
Polly
Starting at $3 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Polly developed highly intelligent software robots to take care of mundane tasks. It will automatically book flights, purchase concert tickets, make restaurant reservations, or check for the best price on anything online…
Polly leads on user satisfaction with a 4.4-star rating across 31 reviews.
SurveyMonkey vs Polly — at a glance
| Feature | SurveyMonkey | Polly |
|---|---|---|
| Rating | 4.1 / 5 | 4.4 / 5 |
| Reviews | 28,818 | 31 |
| Starting price | $25 /User/Month | $3 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Productivity Bots Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR |
| Data residency | Global | US |
Key differences between SurveyMonkey and Polly
- Pricing: SurveyMonkey starts at $25 /User/Month, while Polly starts at $3 /User/Month.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while Polly targets Large Enterprises and Medium Business.
- User satisfaction: Polly scores higher with a 4.4-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Polly supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
SurveyMonkey vs Polly — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Best for automating routine administrative and HR tasks in small to medium businesses.
- You need simple, cost-effective automation for booking, scheduling, and HR queries.
- Your team consists of administrative assistants, HR, or operations managers seeking streamlined workflows.
- You want an easy-to-setup bot solution with freemium and trial options for quick adoption.
- Your company requires highly customized automation workflows beyond basic task handling.
- You need deep integration with niche or complex enterprise software systems.
SurveyMonkey: Best for easy, customizable surveys in market and employee research. Polly: Best for automating routine administrative and HR tasks in small to medium businesses.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | Polly developed highly intelligent software robots to take care of mundane tasks. It will automatically book flights, purchase concert tickets, make restaurant reservations, or check for ... Read More about Polly |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and Polly Compare on Features?
Total Features | 16 Features | 0 Features |
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Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare SurveyMonkey and Polly on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Polly's intelligent automation capabilities and cost savings but note limited advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Box  intuit |  Taking Back Time  Mphasis Stelligent  Zeus Jones |
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Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots |
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Videos |  6 Videos |  3 Videos |
Top Alternatives to SurveyMonkey and Polly in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or Polly?
- Polly edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and Polly offer a free trial?
- Yes, both SurveyMonkey and Polly offer a free trial.
- What is the starting price of SurveyMonkey vs Polly?
- SurveyMonkey starts at $25 /User/Month. Polly starts at $3 /User/Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Polly?
- Top alternatives to Polly include Sleeek, Botsociety, DailyBot, Standup Bot, AppReviewBot.