Service Creatio vs EV Service Manager Comparison
Service Creatio
Starting at $45 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features such as knowledge base, cloud ser…
EV Service Manager
Starting at Contact for pricing
- Large Enterprises
- Medium Business
EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…
Service Creatio leads on user satisfaction with a 4.5-star rating across 12 reviews.
SpotSaaS Analysis
Service CreatioEV Service Manager
The core difference between Service Creatio and EV Service Manager lies in Service Creatio's focus on providing automated, cloud-based service desk solutions specifically designed for medium to large IT teams, while EV Service Manager lacks detailed information on its offerings and target audience. Ideal buyers for Service Creatio are medium to large businesses seeking to enhance their end-user support with automation, whereas the target audience for EV Service Manager remains unclear.
- Best for medium to large IT teams - Offers automated, cloud-based service desk solutions - Streamlines end-user support tasks efficiently - Integrated knowledge base for self-service support - Priced at $45 - Focused on enhancing operational efficiency
- Company sizes not specified - Best use cases not detailed - Lacks clear buyer persona - Pricing information unavailable - Features and functionalities unclear - Limited comparative data available
Service Creatio vs EV Service Manager — at a glance
| Feature | Service Creatio | EV Service Manager |
|---|---|---|
| Rating | 4.5 / 5 | 3.9 / 5 |
| Reviews | 12 | 84 |
| Starting price | $45 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Service Creatio and EV Service Manager
- Pricing: Service Creatio starts at $45 /User/Month. EV Service Manager pricing is not publicly listed.
- Free trial: Service Creatio offers a free trial; EV Service Manager does not.
- User satisfaction: Service Creatio scores higher with a 4.5-star average.
- Deployment: Service Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; EV Service Manager supports SaaS/Web/Cloud, Installed - Windows.
Service Creatio vs EV Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large IT teams needing automated, cloud-based service desk solutions.
- You require automation to streamline end-user support tasks efficiently.
- Your team benefits from an integrated knowledge base for self-service support.
- You want cloud access combined with real-time push notifications for service updates.
- You are a freelancer or very small team with fewer than 10 employees.
- You need highly specialized or industry-specific service desk features not offered here.
Large Enterprises, Medium Business, Small Business
Service Creatio typically suits Large Enterprises and Medium Business. EV Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features ... Read More about Service Creatio | EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Service Creatio and EV Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | ✓ Yes | — |
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Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Service Creatio User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Service Creatio's automation features and cloud-based tools but note limited pricing transparency and a smaller user base. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Mcdonalds  AP  American Red Cross |
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Media and Screenshots
Screenshots |  4 Screenshots |  1 Screenshots |
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Videos |  3 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Service Creatio or EV Service Manager?
- Service Creatio edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Service Creatio and EV Service Manager offer a free trial?
- Service Creatio offers a free trial. EV Service Manager does not.
- What is the starting price of Service Creatio vs EV Service Manager?
- Service Creatio starts at $45 /User/Month. EV Service Manager starts at Contact for pricing.
- What are the top alternatives to Service Creatio?
- Top alternatives to Service Creatio include Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, Wowdesk.
- What are the top alternatives to EV Service Manager?
- Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.