Salesforce Agentforce vs IBM watsonx.ai vs Microsoft Copilot Studio - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce Agentforce Get Quote Get Quote	IBM watsonx.ai Get Quote Get Quote	Microsoft Copilot Studio Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Salesforce AgentForce enables businesses to build and customize autonomous AI agents that work alongside human teams to drive customer success. By providing 24/7 support, these intelligent ... Read More	IBM watsonx.ai provides a one-stop, integrated studio for developers to create, test, and deploy AI solutions. This end-to-end platform combines powerful tools, pre-built models, and ... Read More	Microsoft Copilot Studio empowers users to create expert AI agents tailored to specific needs, whether for individuals, teams, or entire organizations. Leveraging low-code tools and ... Read More
Entry Level Pricing	Starts from $2 , monthly	Not Available	Starts from $30 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial	Get Free Trial
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do Salesforce Agentforce, IBM watsonx.ai and Microsoft Copilot Studio Compare on Features?

Total Features	17 Features	9 Features	12 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Salesforce Agentforce, IBM watsonx.ai and Microsoft Copilot Studio Cost?

Pricing Option
Starting From	$2 , monthly	Not Available	$30 , yearly
Pricing Plans	Salesforce Foundations Free Get Started 1K Agentforce conversations and leads 250K Data Cloud credits Sales Service Marketing and Commerce tools Agentforce $2 per conversation Get Started Out-of-the-box Service Agent Agent Builder Prompt Builder Standard Success Plan Custom Get Started Access to Knowledge Articles documentation and Trailhead Global Trailblazer Community	Not Available	Microsoft Copilot Studio $200 /month Get Started Build your own agents available across multiple channels to assist employees and customers. Microsoft Copilot Studio Custom Get Started Pay for only what you use. Build & deploy agents across multiple channels to assist employees and customers. Microsoft 365 Copilot $30 /month Get Started Use Copilot Studio to create agents that work with Microsoft 365 Copilot.
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported
Platforms Supported	Browser Based (Cloud)	Browser Based (Cloud)	Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Not Available
	Get Quote	Get Quote	Get Quote

Salesforce Agentforce vs IBM watsonx.ai User Reviews & Rating Comparison

Expert's Review generated by AI	Salesforce AgentForce provides businesses with the ability to build and deploy autonomous AI agents that enhance customer support and internal operations. With 24/7 availability, these agents can ...Read more	IBM watsonx.ai provides an all-encompassing environment for AI development, offering developers a robust platform to create, test, and deploy customized AI solutions. With pre-built models and ...Read more	Microsoft Copilot Studio offers a user-friendly, low-code environment to design AI agents tailored to specific needs, making it a powerful tool for boosting productivity. Its seamless integration ...Read more
Pros and Cons	Pros and Cons of Salesforce Agentforce Streamlines customer service, resolving queries quickly and improving overall satisfaction. Businesses can tailor the AI agents to meet their specific needs, enhancing service efficiency. Seamlessly integrates human teams with AI agents for improved productivity and teamwork. Provides continuous service, ensuring customers and employees receive help at any time. AI agents may need ongoing training to handle more nuanced customer interactions effectively. AI agents may struggle with complex, emotionally sensitive customer interactions.	Pros and Cons of IBM watsonx.ai Suited for teams of all sizes, enabling scalability for complex AI projects. Equipped with powerful features to support innovative AI development. Allows developers to tailor AI solutions to meet specific business needs. Includes a variety of pre-built models, streamlining development and saving time. Integrating Watsonx.ai into existing infrastructures can be complex. Primarily aimed at developers, making it less accessible for non-technical users.	Pros and Cons of Microsoft Copilot Studio Suitable for individuals, teams, and large organizations, offering scalable solutions. Leverages the power of generative AI, creating highly capable and intelligent agents. Integrates effortlessly into existing workflows, improving operational efficiency. Makes it easy for users with minimal coding experience to create and deploy AI agents. Organizations must ensure that the AI agents comply with data privacy and security regulations. Extensive integrations might add unnecessary complexity to simple workflows.

List of Customers

Customers	IBM Accenture PWC	No Customers information available.	PayPal

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots	4 Screenshots
Videos	No videos available.	1 Videos	1 Videos

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce Agentforce and IBM watsonx.ai offer a Free Trial.

Salesforce Agentforce is designed for Large Enterprises, Medium Business and Small Business.

IBM watsonx.ai is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce Agentforce begins at $2per conversation when monthly, while pricing details for IBM watsonx.ai are unavailable.

Some top alternatives to Salesforce Agentforce includes and undefined.

Some top alternatives to IBM watsonx.ai includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Salesforce Agentforce vs IBM watsonx.ai vs Microsoft Copilot Studio - Which Tool Fits Your Business?