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Retreaver vs Calltracks vs CallView 360 Comparison

Last updated:

Retreaver

4.9(100 reviews)

Starting at $25 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organ…

Calltracks

4.2(46 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom sc…

CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

Retreaver leads on user satisfaction with a 4.9-star rating across 100 reviews.

Retreaver vs Calltracks vs CallView 360 — at a glance

FeatureRetreaverCalltracksCallView 360
Rating4.9 / 54.2 / 54.8 / 5
Reviews100464
Starting price$25 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUSUS

Key differences between Retreaver and Calltracks

  • Pricing: Retreaver starts at $25 /Month. Calltracks pricing is not publicly listed.
  • Free trial: Retreaver offers a free trial; Calltracks does not.
  • User satisfaction: Retreaver scores higher with a 4.9-star average.
  • Deployment: Retreaver supports SaaS/Web/Cloud; Calltracks supports SaaS/Web/Cloud.

Compare Retreaver vs Calltracks vs CallView 360 — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retreaver - Inbound Call Tracking Software
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Calltracks - Inbound Call Tracking Software
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CallView 360 - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

Retreaver

Best for quickly tracking and qualifying inbound calls in small to medium businesses.

Choose if
  • You need rapid, EZ-Setup call tracking deployment within minutes.
  • Your focus is on converting inbound calls into high-value customers.
  • You want real-time call updates to improve lead qualification and response.
Consider alternatives if
  • Your company lacks significant inbound call volume to track.
  • You require extensive outbound call tracking or complex enterprise workflows.

Calltracks

Best for

Individuals, Large Enterprises, Medium Business

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

Retreaver typically suits Individuals and Large Enterprises. Calltracks tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just ... Read More about Retreaver

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most ... Read More about Calltracks

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Entry Level Pricing

  • Starts from $25
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(46)

4.8

(4)

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Software Demo

Demo

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Compare Retreaver, Calltracks and CallView 360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Calltracks pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Retreaver vs Calltracks User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        43

        3

        0

        0

        0

        4

        9

        1

        0

        0

        3

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers generally express very positive sentiment, praising ease of setup and effective call tracking.

        What buyers like

        • Ease of setup
        • Real-time call updates
        • Lead qualification

        Common complaints

        • Pricing transparency
        • Feature detail availability

        Buyer sentiment

        Buyer sentiment is positive across 14 reviews, with strong overall satisfaction.

        What buyers like

        • Tracks marketing effectiveness
        • Custom scripts for follow-ups
        • Easy to use

        Common complaints

        • Limited advanced features
        • Basic reporting options
        • May require additional tools

        Buyer sentiment

        Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

        What buyers like

        • Integration with Microsoft Dynamics CRM
        • Call tracking accuracy
        • Detailed call reporting

        Common complaints

        • Limited user feedback
        • Lack of pricing transparency

        Pros and Cons

        • EZ-Setup enabling call tracking in minutes

        • Real-time call updates

        • Ability to track and qualify leads effectively

        • Limited pricing transparency

        • Lack of detailed feature list in provided data

        • Effective tracking of marketing efforts

        • Custom scripts enhance follow-up capabilities

        • User-friendly interface for easy navigation

        • Limited advanced features may restrict growth

        • Basic reporting may not meet all needs

        • Deep integration with Microsoft Dynamics CRM

        • Detailed call tracking including caller ID and call metadata

        • Accurate inbound call detection using acoustical analysis

        • Limited to users of Microsoft Dynamics CRM

        • Pricing is quotation based and not publicly available

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Uber

        Uber

        Lyft

        Lyft

        Allstate

        Allstate

        Freshegg

        Freshegg

        Lookers

        Lookers

        Northgate

        Northgate

        No Customers information available.

        Media and Screenshots

        Screenshots

        My Campaign

        1 Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Retreaver or Calltracks?
        Retreaver edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Retreaver and Calltracks offer a free trial?
        Retreaver offers a free trial. Calltracks does not.
        What is the starting price of Retreaver vs Calltracks?
        Retreaver starts at $25 /Month. Calltracks starts at Contact for pricing.
        What are the top alternatives to Retreaver?
        Top alternatives to Retreaver include ResponseTap, Ringba, Calltracks, calltrak, TeleCapture.
        What are the top alternatives to Calltracks?
        Top alternatives to Calltracks include CallTrackingMetrics, CallView 360, calltrak, TeleCapture, Analytic Call Tracking.

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