NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

PandaDoc vs IRIS CRM vs Bigin by Zoho CRM Comparison

Last updated:

PandaDoc

4.0(3,042 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

PandaDoc is a seamless merger of documents and signatures into one powerful, streamlined experience. It lets user send proposals using any email client and respond to client questions with built in chat. PandaDoc automat…

IRIS CRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to manage as many contacts as nece…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

PandaDoc leads on user satisfaction with a 4.0-star rating across 3,042 reviews.

PandaDoc vs IRIS CRM vs Bigin by Zoho CRM — at a glance

FeaturePandaDocIRIS CRMBigin by Zoho CRM
Rating4.0 / 54.3 / 5
Reviews3,042119
Starting price$19 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryProposal SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSUSGlobal

Key differences between PandaDoc and IRIS CRM

  • Pricing: PandaDoc starts at $19 /User/Month. IRIS CRM pricing is not publicly listed.
  • Free trial: PandaDoc offers a free trial; IRIS CRM does not.
  • Deployment: PandaDoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; IRIS CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare PandaDoc vs IRIS CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Proposal Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

*sponsored

IRIS CRM
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

PandaDoc

Best for small to medium sales teams needing simple, integrated proposal and e-signature workflows.

Choose if
  • You want a unified platform combining document creation and e-signatures with built-in client chat.
  • Your team values a user-friendly interface that simplifies editing, tracking, and signature collection.
  • You need low-complexity setup and streamlined workflows for managing proposals and contracts efficiently.
Consider alternatives if
  • Your organization requires advanced analytics and detailed reporting capabilities.
  • You depend heavily on extensive third-party integrations and customization options.

IRIS CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

PandaDoc typically suits Large Enterprises and Medium Business. IRIS CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

PandaDoc is a seamless merger of documents and signatures into one powerful, streamlined experience. It lets user send proposals using any email client and respond to client questions with ... Read More about PandaDoc

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to ... Read More about IRIS CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do PandaDoc, IRIS CRM and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote

Compare PandaDoc, IRIS CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Free eSign

          • Unlimited legally binding eSignatures

          • Unlimited document uploads

          • Payments

          Show more +

        • Essentials

          • Includes features of Free plan, plus

          • Templates

          • Rich media drag and drop document editor

          Show more +

        • Business

          • Includes features of Essential plan, plus

          • CRM and Zapier integrations

          • Content library

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        PandaDoc pricing
        IRIS CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        PandaDoc vs IRIS CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        1889

        82

        4

        3

        9

        73

        15

        4

        1

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and efficient signature workflows, with some concerns about pricing and limited advanced features.

        What buyers like

        • Ease of use
        • Efficient signature process
        • Responsive customer support

        Common complaints

        • Pricing concerns
        • Limited editing and analytics features

        What buyers like

        • Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions.
        • User-friendly and intuitive interface, making it easy to navigate and use, especially for new users.
        • Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams.

        Common complaints

        • Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together.
        • Steep learning curve for new users due to the abundance of features and functionalities.
        • Occasional hiccups in custom field integrations or onboarding processes reported by a few users.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Streamlined signature collection process improving efficiency

        • User-friendly interface simplifying document editing and tracking

        • Responsive and effective customer support

        • Paid plans can be expensive for some businesses

        • Free version has limited editing capabilities

        • Strong security features for data protection

        • Efficient management of multiple contacts

        • Intuitive user interface

        • Can be complex for new users

        • Customization may be limited

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Impact

        Impact

        Above Green

        Above Green

        Werfen

        Werfen

        Payment Depot

        Payment Depot

        Celero

        Celero

        Flashbanc

        Flashbanc

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Bulk Download

        3 Screenshots

        IRIS CRM screenshot

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PandaDoc or IRIS CRM?
        PandaDoc edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do PandaDoc and IRIS CRM offer a free trial?
        PandaDoc offers a free trial. IRIS CRM does not.
        What is the starting price of PandaDoc vs IRIS CRM?
        PandaDoc starts at $19 /User/Month. IRIS CRM starts at Contact for pricing.
        What are the top alternatives to PandaDoc?
        Top alternatives to PandaDoc include Proposify, Qwilr, Proposable, seProposals, Docspo.
        What are the top alternatives to IRIS CRM?
        Top alternatives to IRIS CRM include Bigin by Zoho CRM, Salesforce, SalesCRM, SimpleCRM, FreeCRM.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.