Odoo ERP vs Freshsales vs Bigin by Zoho CRM Comparison
Odoo ERP
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Introducing Odoo ERP, the ultimate solution for businesses looking to streamline and enhance their operations. With its open-source technology, users gain access to a comprehensive suite of apps that integrate seamlessly…
Freshsales
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Freshsales leads on user satisfaction with a 4.6-star rating across 1,395 reviews.
Odoo ERP vs Freshsales vs Bigin by Zoho CRM — at a glance
| Feature | Odoo ERP | Freshsales | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.6 / 5 | 4.3 / 5 |
| Reviews | 245 | 1,395 | 119 |
| Starting price | Contact for pricing | $9 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | ERP Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | — |
| Data residency | Global | Global | Global |
Key differences between Odoo ERP and Freshsales
- Pricing: Freshsales starts at $9 /user/month. Odoo ERP pricing is not publicly listed.
- User satisfaction: Freshsales scores higher with a 4.6-star average.
- Deployment: Odoo ERP supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Odoo ERP vs Freshsales vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-sized businesses needing a modular, all-in-one ERP solution.
- You want an open-source ERP with integrated CRM, Ecommerce, and CMS modules.
- Your business requires flexible, customizable workflows without overwhelming complexity.
- You seek a user-friendly platform accessible to non-developers for operations and finance.
- Your company demands advanced analytics and highly customizable dashboards.
- You rely heavily on extensive third-party app integrations beyond Odoo’s marketplace.
Best for mid-sized sales teams needing intuitive CRM with strong automation.
- You want a user-friendly CRM that requires minimal technical expertise.
- Your sales team benefits from integrated communication tools like email and calls.
- You need intelligent lead scoring to prioritize high-potential prospects efficiently.
- Your company requires advanced web form automation capabilities.
- You depend heavily on highly customizable, graphical reporting features.
Small Business
Odoo ERP: Best for mid-sized businesses needing a modular, all-in-one ERP solution. Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation.
Description | Introducing Odoo ERP, the ultimate solution for businesses looking to streamline and enhance their operations. With its open-source technology, users gain access to a comprehensive suite of ... Read More about Odoo ERP | Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 9.3/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees501-5,000 employees | 11-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Operations: Odoo ERP integrates various business functions into a single platform, allowing us to eliminate silos and enhance collaboration across departments. This holistic approach helps your team work more efficiently and effectively.
- Scalability: As your business grows, Odoo ERP adapts effortlessly. You can easily add new modules and features to meet evolving needs, ensuring that we stay ahead of the curve without overhauling existing systems.
- Cost-Effective Solution: By consolidating multiple applications into one comprehensive system, Odoo ERP reduces software costs and lowers maintenance expenses. This means we can allocate resources more strategically while enjoying premium functionalities.
- Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
- Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
- Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.
No key benefits available yet.
Best fit
- 50 to 5,000 employees.
- Odoo ERP is well-suited for industries such as Manufacturing, Retail, E-commerce, Hospitality, Construction, and Professional Services. Typical users include Operations Managers, Financial Analysts, Supply Chain Coordinators, Project Managers, and IT Administrators.
- 11 to 500 employees
- Sales Automation, SaaS, Martech, Fintech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to Odoo's complexity, which can lead to a steep learning curve for new employees, making it challenging for small businesses or teams without dedicated IT support to implement effectively.
- Some organizations might find Odoo's pricing model less favorable, especially if they require specific modules or features, prompting them to explore more cost-effective solutions that meet their budgetary constraints.
- Businesses with unique operational needs may find that Odoo lacks certain specialized features or customizations, leading them to look for ERP systems that offer tailored solutions aligned with their industry requirements.
- Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
- Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
- Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.
No alternatives guidance available yet.
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How do Odoo ERP, Freshsales and Bigin by Zoho CRM Compare on Features?
Total Features | 12 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Odoo ERP, Freshsales and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Odoo ERP vs Freshsales User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Odoo ERP's ease of use, modularity, and comprehensive features, with some concerns about integration quality and limited advanced analytics. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Toyota  Vectis  BertinChamps |  Dunzo  Dyson  Grabyo |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  8 Screenshots |  35 Screenshots |
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Videos |  7 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Odoo ERP or Freshsales?
- Freshsales edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Odoo ERP and Freshsales offer a free trial?
- Yes, both Odoo ERP and Freshsales offer a free trial.
- What is the starting price of Odoo ERP vs Freshsales?
- Odoo ERP starts at Contact for pricing. Freshsales starts at $9 /user/month.
- What are the top alternatives to Odoo ERP?
- Top alternatives to Odoo ERP include Odoo Accounting, Dolibarr ERP CRM, Odoo CRM, XoroERP, ERPNext.
- What are the top alternatives to Freshsales?
- Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.