LiveChat vs BirdEye vs LiveHelpNow vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	BirdEye (1884) Get Quote Get Quote	LiveHelpNow (168) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More	LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Not Available	Starts from $9
Free Trial Availability	Free Trial available	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	9.6/10	9.3/10
User Ratings	4.4 (2017)	4.2 (1903)	4.3 (186)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do LiveChat, BirdEye, LiveHelpNow and ZoomInfo Chat Compare on Features?

Total Features	8 Features	14 Features	25 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do LiveChat, BirdEye, LiveHelpNow and ZoomInfo Chat Cost?

Pricing Option
Starting From	$16 , Billed Yearly	Not Available	$9
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

LiveChat vs BirdEye vs LiveHelpNow User Reviews & Rating Comparison

User Ratings	4.4 (based on 2017 reviews)	4.2 (based on 1903 reviews)	4.3 (based on 186 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	Excellent 1819 Very Good 58 Good 4 Poor 1 Terible 2	Excellent 97 Very Good 53 Good 13 Poor 2 Terible 3
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more	LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more
Pros and Cons	Pros and Cons of LiveChat Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.	Pros and Cons of BirdEye Exceptional support team that guides users step-by-step and ensures they feel in control. Effective Google review system that boosts business reputation with increased visibility. Friendly and patient customer service representatives who make complex tasks easy to understand. Quick response times and prompt assistance from the support team. The richness of features may be overwhelming for new users without adequate support. Limited customization options and marketplace offerings for advanced functionalities.	Pros and Cons of LiveHelpNow Outstanding customer service with quick issue resolution and great support staff. User-friendly and easy to navigate, making it simple for users. Limited customizations and features, making it challenging for newcomers without proper support. Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.

List of Customers

Customers	No Customers information available.	No Customers information available.	LiveHelpNow_customers_0 LiveHelpNow_customers_1 LiveHelpNow_customers_2

Media and Screenshots

Screenshots	7 Screenshots	8 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ReviewBuzz 4.5 Podium Reputation Desk 4.8	ZoomInfo Chat ClickDesk 4 Deskero 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveChat and BirdEye offer a Free Trial.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

BirdEye is designed for Large Enterprises, Medium Business and Small Business.

The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for BirdEye are unavailable.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

LiveChat vs BirdEye vs LiveHelpNow vs ZoomInfo Chat - Which Tool Fits Your Business?

LiveChat

BirdEye

LiveHelpNow

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do LiveChat, BirdEye, LiveHelpNow and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do LiveChat, BirdEye, LiveHelpNow and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

LiveChat vs BirdEye vs LiveHelpNow User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of LiveChat

Pros and Cons of BirdEye

Pros and Cons of LiveHelpNow

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure