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JustCall vs Voxloud Comparison

Last updated:

JustCall

4.5(342 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…

Voxloud

4.9(24 reviews)

Starting at $19.75 /User/Month

  • Individuals
  • Medium Business

Voxloud is the ultimate solution for remote work, giving you the freedom to work anytime, anywhere using your laptop, tablet, or smartphone. Its innovative apps and VoIP telephones make it easy to take and make calls on-…

Voxloud leads on user satisfaction with a 4.9-star rating across 24 reviews.

JustCall vs Voxloud — at a glance

FeatureJustCallVoxloud
Rating4.5 / 54.9 / 5
Reviews34224
Starting price$20 /User/Month$19.75 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryContact Center Operations SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalGlobal

Key differences between JustCall and Voxloud

  • Pricing: JustCall starts at $20 /User/Month, while Voxloud starts at $19.75 /User/Month.
  • Target audience: JustCall is built for Large Enterprises and Medium Business, while Voxloud targets Individuals and Medium Business.
  • User satisfaction: Voxloud scores higher with a 4.9-star average.
  • Deployment: JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Voxloud supports SaaS/Web/Cloud, Mobile - Android.

JustCall vs Voxloud — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JustCall - Contact Center Operations Software
Talk to an expert
Talk to an expert
Voxloud - VoIP Providers
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

JustCall

Best for mid-to-large contact centers needing unified operations and real-time analytics.

Choose if
  • You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
  • You need quick setup with easy access to real-time agent performance and trend insights.
  • You want a single platform combining systems integration, analytics, and contact center operations.
Consider alternatives if
  • You are a freelancer or solo operator without a dedicated support team.
  • Your team is very small or requires a simple, low-complexity solution.

Voxloud

Best for remote teams needing easy, integrated VoIP with multi-level IVR.

Choose if
  • You require seamless calling on multiple devices for remote work.
  • Your team benefits from multi-level IVR for efficient call routing.
  • You want CRM integration to enhance customer and sales conversations.
Consider alternatives if
  • You are a large enterprise needing advanced on-premise PBX features.
  • You need transparent, flexible pricing before committing to a VoIP provider.

JustCall: Best for mid-to-large contact centers needing unified operations and real-time analytics. Voxloud: Best for remote teams needing easy, integrated VoIP with multi-level IVR.

Description

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall

Voxloud is the ultimate solution for remote work, giving you the freedom to work anytime, anywhere using your laptop, tablet, or smartphone. Its innovative apps and VoIP telephones make it ... Read More about Voxloud

Entry Level Pricing

  • Starts from $20 , Billed Yearly
  • Starts from $19.75 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.9

(24)

Best Company Size

51-500 employees500+ employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Voxloud has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare JustCall and Voxloud on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $20 , Billed Yearly
      • $19.75 , Billed Yearly

      Pricing Plans

      • Standard

        • 1 local or toll-free number included

        • Call Tracking

        • Call Recording

        Show more +

      • Premium

        • Includes features of Standard Plan, plus

        • Auto Dialer

        • SMS Bots

        Show more +

      • Enterprise

        • Includes features of Premium plan, plus

        • Dedicated account manager

        • Priority Support on all channels

        Show more +

      • Digital

        • From 2 to 11 users

        • All standard features

        • Unlimited calls (landline and mobile)

        Show more +

      • All inclusive

        • From 2 to 11 users

        • All standard features

        • Unlimited calling (landline and mobile)

        Show more +

      • Phone

        • All standard features

        • Unlimited calling (landline and mobile)

        • 1 national landline number

        Show more +

      Pricing Page

      JustCall pricing
      Voxloud pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      JustCall User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 24 reviews)

      Rating Distribution

      84

      12

      0

      0

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams.

      What buyers like

      • Ease of use
      • Real-time analytics
      • Integration capabilities

      Common complaints

      • Pricing transparency
      • Complexity for small teams

      Buyer sentiment

      Buyers generally express very high satisfaction with Voxloud's ease of use and remote work capabilities.

      What buyers like

      • Ease of use
      • Effective call routing
      • CRM integration

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Unified platform integrating systems, reporting, workforce management, and analytics

      • Real-time agent performance analysis with trend identification

      • Easy to get up and running quickly

      • Pricing not publicly disclosed, requiring sales engagement

      • May be complex for very small teams or simple use cases

      • Easy to use apps for calls on multiple devices

      • Multi-level IVR system for efficient call routing

      • CRM integration to add context to conversations

      • Lack of publicly available pricing information

      • Limited information on advanced customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Click To Call in your CRM and Helpdesk screenshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to JustCall and Voxloud in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, JustCall or Voxloud?
      Voxloud edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do JustCall and Voxloud offer a free trial?
      Neither JustCall nor Voxloud currently lists a free trial.
      What is the starting price of JustCall vs Voxloud?
      JustCall starts at $20 /User/Month. Voxloud starts at $19.75 /User/Month.
      What are the top alternatives to JustCall?
      Top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.
      What are the top alternatives to Voxloud?
      Top alternatives to Voxloud include Dialpad Talk, VoIPstudio, Vonage Business, TR Cloud VoIP, MightyCall.

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