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GoToMyPC vs Pilixo Remote Access vs BeyondTrust Remote Support Comparison

Last updated:

GoToMyPC

3.9(105 reviews)

Starting at $18 /computer/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC allows users to connect instant…

Pilixo Remote Access

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Pilixo remote access software is a necessary tool for your home computer! It lets you remotely access your files and directories from other computers or mobile devices. You can share photos, download music, or even p…

BeyondTrust Remote Support

4.6(418 reviews)

Starting at $2,097 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…

GoToMyPC leads on user satisfaction with a 3.9-star rating across 105 reviews.

GoToMyPC vs Pilixo Remote Access vs BeyondTrust Remote Support — at a glance

FeatureGoToMyPCPilixo Remote AccessBeyondTrust Remote Support
Rating3.9 / 54.6 / 5
Reviews105418
Starting price$18 /computer/monthContact for pricing$2,097 /Year
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineBusiness HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSUS

Key differences between GoToMyPC and Pilixo Remote Access

  • Pricing: GoToMyPC starts at $18 /computer/month. Pilixo Remote Access pricing is not publicly listed.
  • Target audience: GoToMyPC is built for Freelancers / Consultants and Large Enterprises, while Pilixo Remote Access targets Large Enterprises and Medium Business.
  • Deployment: GoToMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Pilixo Remote Access supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare GoToMyPC vs Pilixo Remote Access vs BeyondTrust Remote Support — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoToMyPC
Talk to an expert
Talk to an expert
Pilixo Remote Access
Talk to an expert
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

GoToMyPC

Best for secure, easy remote desktop access across multiple device types.

Choose if
  • You need a simple, user-friendly remote access solution with quick onboarding.
  • Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.
  • Security is a priority, with features like 256-bit AES encryption and multifactor authentication.
Consider alternatives if
  • Your organization demands extensive app integrations and highly customizable workflows.
  • You require a broad marketplace of third-party connectors and plugins for extensibility.

Pilixo Remote Access

Best for

Large Enterprises, Medium Business, Small Business

BeyondTrust Remote Support

Best for secure, cross-platform remote IT support with extensive session monitoring.

Choose if
  • You need robust security with session recording and auditing capabilities.
  • Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
  • You want the option to host the remote support server on-premises for control.
Consider alternatives if
  • Your organization demands rapid updates for the latest operating system releases.
  • Your support heavily relies on iOS device connectivity and management.

GoToMyPC typically suits Freelancers / Consultants and Large Enterprises. Pilixo Remote Access tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC ... Read More about GoToMyPC

The Pilixo remote access software is a necessary tool for your home computer! It lets you remotely access your files and directories from other computers or mobile devices. You can share ... Read More about Pilixo Remote Access

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support

Entry Level Pricing

  • Starts from $18
  • Not Available
  • Starts from $2,097

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.7/10

7.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-50 employees51-500 employees
50-500 employees501-5,000 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

GoToMyPC

  • Seamless Remote Access: With GoToMyPC, you can effortlessly connect to your office computer from anywhere, ensuring that you never miss a beat—whether you're at home, traveling, or in a coffee shop.
  • User-Friendly Interface: The intuitive design makes it easy for managers and employees alike to navigate the software without extensive training, allowing for quick onboarding and immediate productivity boosts.
  • Robust Security Features: Your data security is paramount. GoToMyPC employs advanced encryption and multi-factor authentication, giving you peace of mind knowing that your sensitive information is protected from unauthorized access.

BeyondTrust Remote Support

  • Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
  • Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
  • Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit

Best fit

GoToMyPC

  • 10 to 500 employees
  • IT Services, Consulting, Remote Work Solutions, Education Technology, and Healthcare
  • IT Managers, Remote Support Technicians, Sales Representatives, Project Managers, and Business Analysts

BeyondTrust Remote Support

  • 50 to 5,000 employees.
  • Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Watchouts

Reasons buyers look elsewhere

GoToMyPC

  • Users may seek alternatives to GoToMyPC due to its pricing structure, as some may find it expensive compared to other remote access solutions that offer similar features at a lower cost.
  • Those requiring specific integrations or functionalities not provided by GoToMyPC might explore alternatives that better cater to their unique business needs and enhance productivity.
  • Performance issues, such as lag or connectivity problems, can prompt users to consider other remote desktop applications that promise faster and more reliable connections for seamless operation.

BeyondTrust Remote Support

  • Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
  • Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
  • Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do GoToMyPC, Pilixo Remote Access and BeyondTrust Remote Support Compare on Features?

Total Features

22 Features

5 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare GoToMyPC, Pilixo Remote Access and BeyondTrust Remote Support on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $18
        • Not Available
        • $2,097

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        GoToMyPC pricing

        Pricing information not available

        BeyondTrust Remote Support pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        GoToMyPC vs Pilixo Remote Access User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        76

        15

        3

        2

        8

        No reviews available for this product

        80

        15

        2

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate GoToMyPC for its ease of use, reliability, and security, though some desire more advanced features and integrations.

        What buyers like

        • Ease of use
        • Connection reliability and speed
        • Security features

        Common complaints

        • Limited feature set
        • Lack of marketplace apps and connectors

        What buyers like

        • Easy file access
        • Secure connections
        • User-friendly interface

        Common complaints

        • Limited features compared to competitors
        • May require technical setup
        • Performance can vary

        Buyer sentiment

        Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks.

        What buyers like

        • Cross-platform compatibility
        • Security and auditing features
        • Variety of remote support tools

        Common complaints

        • Connection stability issues
        • Slow updates for new OS versions

        Pros and Cons

        • User-friendly interface enabling quick onboarding and ease of use

        • Reliable and fast remote connections from multiple device types

        • Strong security features including 256-bit AES encryption and multifactor authentication

        • Limited variety of advanced features may not meet all user needs

        • Lack of a wide range of marketplace apps and connectors restricts extensibility

        • Simplifies remote access for home users.

        • Secure connections ensure data safety.

        • User-friendly interface makes it accessible.

        • Limited features may not meet business needs.

        • Setup can be challenging for non-technical users.

        • Wide compatibility with Windows, Mac, Linux, and mobile devices

        • Robust security features including session recording and auditing

        • Variety of remote tools such as display resolution changes and client action blocking

        • Slow updates following new operating system releases

        • Connection drops and slow connections to host machines

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Duke University

        Duke University

        Park Heights Animal Care Center

        Park Heights Animal Care Center

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        GoToMyPC Demo - GoToMyPC

        5 Screenshots

        Pilixo Remote Access screenshot

        2 Screenshots

        Bomgar screenshot

        8 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, GoToMyPC or Pilixo Remote Access?
        GoToMyPC edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do GoToMyPC and Pilixo Remote Access offer a free trial?
        Yes, both GoToMyPC and Pilixo Remote Access offer a free trial.
        What is the starting price of GoToMyPC vs Pilixo Remote Access?
        GoToMyPC starts at $18 /computer/month. Pilixo Remote Access starts at Contact for pricing.
        What are the top alternatives to GoToMyPC?
        Top alternatives to GoToMyPC include TeamViewer, ScreenMeet, ConnectWise Control, Splashtop Business Access, Splashtop Remote Support.
        What are the top alternatives to Pilixo Remote Access?
        Top alternatives to Pilixo Remote Access include Sygma Connect, RemoteView, Dameware Mini Remote Control, ScreenMeet, Splashtop Remote Support.

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