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Freshworks 360 vs Streak vs Bigin by Zoho CRM Comparison

Last updated:

Freshworks 360

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…

Streak

4.5(769 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

The Streak CRM application is a next generation, lightweight, and highly-customizable solution. This user friendly web application enables rapid deployment and setup. In addition, It's out of the box integration with sal…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Streak leads on user satisfaction with a 4.5-star rating across 769 reviews.

SpotSaaS Analysis

Freshworks 360StreakBigin by Zoho CRM

The core difference between Freshworks 360 and Streak lies in Freshworks 360's unspecified features and target audience, while Streak is specifically designed for small to medium-sized sales teams looking for a simple CRM integrated with Gmail. Ideal buyers for Freshworks 360 may include businesses seeking a comprehensive solution without specific constraints, whereas Streak is perfect for teams that prioritize email management and quick setup.

Who should pick which

  • Comprehensive software solution:
  • Target audience not specified:
  • Features not detailed:
  • Suitable for various business needs:
  • Flexible deployment options:
  • Ideal for businesses seeking an all-in-one tool:
  • Best CRM for Gmail users:
  • Seamless integration with Gmail:
  • Ideal for small to medium-sized teams:
  • Quick and low-complexity setup:
  • Price: $15 per user
  • Focused on email management efficiency:

Freshworks 360 vs Streak vs Bigin by Zoho CRM — at a glance

FeatureFreshworks 360StreakBigin by Zoho CRM
Rating4.5 / 54.3 / 5
Reviews769119
Starting priceContact for pricing$15 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Freshworks 360 and Streak

  • Pricing: Streak starts at $15 /User/Month. Freshworks 360 pricing is not publicly listed.
  • Free trial: Streak offers a free trial; Freshworks 360 does not.
  • Target audience: Freshworks 360 is built for Large Enterprises and Medium Business, while Streak targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Freshworks 360 supports SaaS/Web/Cloud; Streak supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Freshworks 360 vs Streak vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshworks 360 - CRM Software
Talk to an expert
Talk to an expert
Streak - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Freshworks 360

Best for

Large Enterprises, Medium Business, Small Business

Streak

Best CRM for sales teams needing seamless Gmail integration and lightweight setup.

Choose if
  • You want CRM functionality directly inside your Gmail inbox for streamlined email management.
  • Your team is small to medium-sized and needs a quick, low-complexity CRM deployment.
  • You require customizable pipelines and workflows tailored to your specific sales processes.
Consider alternatives if
  • Your organization needs offline or standalone CRM capabilities beyond email integration.
  • You require advanced CRM features and integrations not available in Streak’s premium plans.

Bigin by Zoho CRM

Best for

Small Business

Freshworks 360 typically suits Large Enterprises and Medium Business. Streak tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360

The Streak CRM application is a next generation, lightweight, and highly-customizable solution. This user friendly web application enables rapid deployment and setup. In addition, It's out ... Read More about Streak

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.5/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Freshworks 360, Streak and Bigin by Zoho CRM Compare on Features?

Total Features

3 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Freshworks 360, Streak and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Streak pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Freshworks 360 vs Streak User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        71

        10

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Real-time customer engagement
        • Multi-channel integration
        • Personalized experiences

        Common complaints

        • Complex setup process
        • Can be overwhelming for new users
        • Higher pricing for advanced features

        Buyer sentiment

        Users appreciate Streak's seamless Gmail integration and ease of use, though some find customization complex and desire more advanced features.

        What buyers like

        • Ease of use
        • Gmail integration
        • Email tracking

        Common complaints

        • Limited free version features
        • Notification reliability

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Multi-channel integration allows for seamless customer interactions.

        • Real-time analytics provide actionable insights for improvement.

        • Guided workflows enhance user experience and efficiency.

        • Setup can be complex and time-consuming.

        • New users may find the platform overwhelming.

        • Seamless Gmail integration allowing CRM management within email

        • Intuitive and user-friendly interface with a fast learning curve

        • Powerful email tracking with notifications on email opens

        • Free version lacks advanced features available in premium plans

        • Customization options can be overwhelming for new users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Grabyo

        Grabyo

        GetYourGuide

        GetYourGuide

        Honda

        Honda

        Uber

        Uber

        wework

        wework

        Techstars

        Techstars

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        CRM for Hiring

        1 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Freshworks 360 or Streak?
        Streak edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Freshworks 360 and Streak offer a free trial?
        Streak offers a free trial. Freshworks 360 does not.
        What is the starting price of Freshworks 360 vs Streak?
        Freshworks 360 starts at Contact for pricing. Streak starts at $15 /User/Month.
        What are the top alternatives to Freshworks 360?
        Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Streak?
        Top alternatives to Streak include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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