Freshworks 360 vs exactllyCRM vs Bigin by Zoho CRM Comparison
Freshworks 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…
exactllyCRM
Starting at Contact for pricing
- Medium Business
- Small Business
The exactllyCRM allows you to create a greater customer experience and increase your revenue. This flexible and easy-to-use CRM software enables businesses to effectively manage their customers, leads, follow-ups, projec…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
SpotSaaS Analysis
Freshworks 360exactllyCRMBigin by Zoho CRM
The core difference between Freshworks 360 and exactllyCRM is that Freshworks 360 offers a comprehensive suite of tools for customer engagement, while exactllyCRM focuses specifically on customer relationship management. Ideal buyers for Freshworks 360 are businesses seeking an all-in-one solution for customer interactions, whereas exactllyCRM is suited for organizations looking for specialized CRM capabilities.
Who should pick which
- Comprehensive suite for customer engagement:
- Offers tools for marketing, sales, and support:
- Integrates with various business applications:
- User-friendly interface for easy navigation:
- Suitable for businesses of all sizes:
- Focuses on enhancing customer relationships:
- Specialized in customer relationship management:
- Tailored features for sales tracking and reporting:
- Supports lead management and pipeline visibility:
- Customizable to fit specific business needs:
- Ideal for teams focused on CRM efficiency:
- Provides analytics for informed decision-making:
Freshworks 360 vs exactllyCRM vs Bigin by Zoho CRM — at a glance
| Feature | Freshworks 360 | exactllyCRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.3 / 5 |
| Reviews | — | — | 119 |
| Starting price | Contact for pricing | Contact for pricing | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2 | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between Freshworks 360 and exactllyCRM
- Target audience: Freshworks 360 is built for Large Enterprises and Medium Business, while exactllyCRM targets Medium Business and Small Business.
- Deployment: Freshworks 360 supports SaaS/Web/Cloud; exactllyCRM supports SaaS/Web/Cloud.
Compare Freshworks 360 vs exactllyCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Medium Business, Small Business
Small Business
Freshworks 360 typically suits Large Enterprises and Medium Business. exactllyCRM tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360 | The exactllyCRM allows you to create a greater customer experience and increase your revenue. This flexible and easy-to-use CRM software enables businesses to effectively manage their ... Read More about exactllyCRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 7.5/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  exactllyCRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Freshworks 360, exactllyCRM and Bigin by Zoho CRM Compare on Features?
Total Features | 3 Features | 8 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks 360, exactllyCRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Freshworks 360 vs exactllyCRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Grabyo  GetYourGuide  Honda |  exactllyCRM_customers_0  exactllyCRM_customers_1  exactllyCRM_customers_2 |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  4 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks 360 or exactllyCRM?
- Freshworks 360 and exactllyCRM are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do Freshworks 360 and exactllyCRM offer a free trial?
- Neither Freshworks 360 nor exactllyCRM currently lists a free trial.
- What is the starting price of Freshworks 360 vs exactllyCRM?
- Freshworks 360 starts at Contact for pricing. exactllyCRM starts at Contact for pricing.
- What are the top alternatives to Freshworks 360?
- Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to exactllyCRM?
- Top alternatives to exactllyCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.