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Dust vs Salesforce Agentforce vs ServiceNow AI Agents - Which Tool Fits Your Business?

Dust
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TL;DR - Quick Comparison Summary

Description

Introducing Dust, the revolutionary AI-powered tool that elevates your team to new heights by unlocking their full potential. With Dust, your team gains a powerful edge, boosting efficiency ... Read More

Salesforce AgentForce enables businesses to build and customize autonomous AI agents that work alongside human teams to drive customer success. By providing 24/7 support, these intelligent ... Read More

ServiceNow AI Agents are designed to boost productivity across every aspect of your business. By leveraging intelligent automation and advanced AI capabilities, these agents streamline ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $2 , monthly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
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Software Demo

Demo

How do Dust, Salesforce Agentforce and ServiceNow AI Agents Compare on Features?

Total Features

5 Features

17 Features

8 Features

Unique Features

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        What Do Dust, Salesforce Agentforce and ServiceNow AI Agents Cost?

        Pricing Option

              Starting From

              • Not Available
              • $2 , monthly
              • Not Available

              Pricing Plans

              • Not Available
              • Salesforce Foundations

                Free

                • 1K Agentforce conversations and leads

                • 250K Data Cloud credits

                • Sales Service Marketing and Commerce tools

              • Agentforce

                $2

                per conversation

                • Out-of-the-box Service Agent

                • Agent Builder

                • Prompt Builder

              • Standard Success Plan

                Custom

                • Access to Knowledge Articles

                • documentation and Trailhead

                • Global Trailblazer Community

              • Not Available

              Pricing Page

              dust pricingsalesforce-agentforce pricingservicenow-ai-agents pricing

              Other Details

              Organization Types supported

                    Platforms Supported

                    • Browser Based (Cloud)
                    • Browser Based (Cloud)
                    • Browser Based (Cloud)

                    Modes of support

                    • 24/7 (Live rep)
                    • Business Hours
                    • Online
                    • 24/7 (Live rep)
                    • Business Hours
                    • Online
                    • 24/7 (Live rep)
                    • Business Hours
                    • Online

                    API Support

                    • Not Available
                    • Not Available
                    • Not Available
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                    Dust vs Salesforce Agentforce User Reviews & Rating Comparison

                    Expert's Review generated by AI

                    No Expert ai Review available for the product

                    Salesforce AgentForce provides businesses with the ability to build and deploy autonomous AI agents that enhance customer support and internal operations. With 24/7 availability, these agents can ...Read more

                    ServiceNow AI Agents redefine business productivity by integrating intelligent automation into everyday workflows. Their ability to streamline operations, enhance decision-making, and optimize ...Read more

                    Pros and Cons

                    Pros and Cons of Dust

                    Pros and Cons of Salesforce Agentforce

                    • Streamlines customer service, resolving queries quickly and improving overall satisfaction.

                    • Businesses can tailor the AI agents to meet their specific needs, enhancing service efficiency.

                    • Seamlessly integrates human teams with AI agents for improved productivity and teamwork.

                    • Provides continuous service, ensuring customers and employees receive help at any time.

                    • AI agents may need ongoing training to handle more nuanced customer interactions effectively.

                    • AI agents may struggle with complex, emotionally sensitive customer interactions.

                    Pros and Cons of ServiceNow AI Agents

                    • Keeps businesses ahead with continuous AI-driven innovations.

                    • Adapts to the needs of enterprises of all sizes, supporting digital transformation efforts.

                    • Works within the ServiceNow ecosystem for unified automation across business functions.

                    • Uses AI-driven insights to optimize workflows and improve service efficiency.

                    • Accuracy of insights depends on the availability of clean, structured data.

                    • Automation could reduce the need for certain roles.

                    List of Customers

                    Customers

                    PayFit

                    PayFit

                    qonto

                    qonto

                    Pennylane

                    Pennylane

                    IBM

                    IBM

                    Accenture

                    Accenture

                    PWC

                    PWC

                    Coursera

                    Coursera

                    Konica Minolta

                    Konica Minolta

                    Coco cola

                    Coco cola

                    Media and Screenshots

                    Screenshots

                    Dust

                    4 Screenshots

                    No screenshots available.

                    ServiceNow AI Agents

                    5 Screenshots

                    Videos

                    video-0

                    1 Videos

                    No videos available.

                    video-0

                    1 Videos

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                    Frequently Asked Questions (FAQs)

                    Stuck on something? We're here to help with all the questions and answers in one place.

                    Salesforce Agentforce offers Free Trial, but Dust does not.

                    Dust is designed for Large Enterprises, Small Business and Medium Business.

                    Salesforce Agentforce is designed for Large Enterprises, Medium Business and Small Business.

                    The starting price of Salesforce Agentforce begins at $2per conversation when monthly, while pricing details for Dust are unavailable.

                    Some top alternatives to Dust includes and undefined.

                    Some top alternatives to Salesforce Agentforce includes and undefined.

                    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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