spotsaas-logo
Get Listed

Compare CallTools vs Dixa vs Call Center Studio vs Nextiva

Get Quote
Dixa - Help Desk Software
Get Quote
Get Quote
Get Quote

Overview

Description

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $39
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.1/10

9.0/10

8.9/10

User Ratings

4.9

(45)

4.7

(83)
Get Quote
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

10 Features

40 Features

10 Features

Unique Features
        Get Quote
        Get Quote
        Get Quote

        Pricing

        Pricing Option
              Starting From
              • Not Available
              • $39
              • Not Available
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
              Get Quote
              Get Quote
              Get Quote

              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              238

              Very Good

              4

              Good

              0

              Poor

              0

              Terible

              1

              Excellent

              178

              Very Good

              78

              Good

              28

              Poor

              3

              Terible

              5

              Excellent

              80

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

              No Expert ai Review available for the product

              Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

              Pros and Cons
              • Efficient automation features save valuable time and enhance productivity.

              • Customization options empower users to tailor the system to their unique needs seamlessly.

              • Stellar customer support team that is ready to assist at every turn.

              • Intuitive and user-friendly interface for effortless navigation.

              • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

              • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

              No pros or cons available for the product

              • Fast and effective technical support, providing instant solutions.

              • Simple and user-friendly interface, easy to navigate for all users.

              • Reliable dialer with excellent call quality, suitable for high call volumes.

              • Cost-effective solution with comprehensive features compared to competitors.

              • Lack of variety in the Marketplace for additional apps and connectors.

              • Some users find it overly simplistic, lacking in advanced customization options.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers

              No Customers information available.

              Drakes

              Drakes

              organicbasics

              organicbasics

              FastSpeed

              FastSpeed

              Vodafone

              Vodafone

              Fedex

              Fedex

              Volvo

              Volvo

              Media and Screenshots

              Screenshots
              Campaign screenshot

              8 Screenshots

              Dixa

              4 Screenshots

              Admin

              6 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              2 Videos

              video-0

              1 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Dixa offers Free Trial, but CallTools does not.

              CallTools is designed for Large Enterprises, Medium Business and Small Business.

              Dixa is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Dixa begins at $39/User/Month, while pricing details for CallTools are unavailable.

              Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

              Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].