Which is better, Agile CRM or Act!?

Agile CRM edges out Act! based on user ratings across 1,715 reviews. That said, the best pick depends on your workflow — Act! may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Agile CRM and Act!?

Key differences between Agile CRM and Act! include pricing (Agile CRM starts at $9.99 vs Act! at $30); free trial availability (Act! offers one, Agile CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Agile CRM and Act! offer a Free trial?

Act! offers Free Trial, but Agile CRM does not.

Who are the typical users of Act!?

Act! is designed for Freelancers / Consultants, Medium Business, Small Business.

What is the starting price of Agile CRM and Act!?

Pricing for Agile CRM starts at $9.99/User/Month, whereas Act! starts at $30/User/Month.

What are the best alternatives to Agile CRM?

Some top alternatives to Agile CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

What are the best alternatives to Act!?

Some top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

Agile CRM vs Act! vs Bigin by Zoho CRM Comparison

Last updated: May 20, 2026

Agile CRM

4.4(1,715 reviews)

Starting at $9.99 /User/Month

Freelancers / Consultants
Large Enterprises

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts payable, accounts receivable a…

View Pricing Read Reviews

Act!

3.6(441 reviews)

Starting at $30 /User/Month

Free Trial
Freelancers / Consultants
Medium Business

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on wha…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Agile CRM leads on user satisfaction with a 4.4-star rating across 1,715 reviews.

SpotSaaS Analysis

Agile CRMAct!Bigin by Zoho CRM

The core difference between Agile CRM and Act! lies in their pricing, with Agile CRM being more budget-friendly at $9.99 compared to Act!'s $30. Agile CRM is ideal for small businesses looking for an affordable solution, while Act! may appeal to organizations that are willing to invest more for potentially advanced features.

- Affordable pricing at $9.99 - User-friendly interface - Suitable for small businesses - Basic CRM functionalities - Good for startups - Limited advanced features

- Higher pricing at $30 - Comprehensive CRM tools - Suitable for medium to large businesses - Advanced reporting capabilities - Strong customer support - Integration with various applications

Agile CRM vs Act! vs Bigin by Zoho CRM — at a glance

Feature	Agile CRM	Act!	Bigin by Zoho CRM
Rating	4.4 / 5	3.6 / 5	4.3 / 5
Reviews	1,715	441	119
Starting price	$9.99 /User/Month	$30 /User/Month	$7 /User/Month
Free trial	No	Yes	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Freelancers / Consultants, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	24/7 (Live rep), Online	Business Hours, Online	Business Hours, Online
Certifications	SOC 2	GDPR	—
Data residency	US	US	Global

Key differences between Agile CRM and Act!

Pricing: Agile CRM starts at $9.99 /User/Month, while Act! starts at $30 /User/Month.
Free trial: Act! offers a free trial; Agile CRM does not.
User satisfaction: Agile CRM scores higher with a 4.4-star average.
Deployment: Agile CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Agile CRM vs Act! vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Agile CRM (1195) Talk to an expert Talk to an expert	Act! (368) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Agile CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Agile CRM typically suits Freelancers / Consultants and Large Enterprises. Act! tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More about Agile CRM	Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More about Act!	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $9.99 , Billed Yearly	Starts from $30	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available	Get Free Trial
Spotsaas Score What's this? ↗	8.9/10	9.1/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.4 (1715)	3.6 (441)	4.3 (119)
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Agile CRM, Act! and Bigin by Zoho CRM Compare on Features?

Total Features	10 Features	10 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Agile CRM, Act! and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$9.99 , Billed Yearly	$30	$7 , Billed Yearly
Pricing Plans	Free Get Started 50,000 Contacts & Companies Custom Data Fields Lead Scoring Show more + Starter Get Started Email Campaigns Web Engagement Contact Level Analytics Show more + Regular Get Started Helpdesk Groups Labels Show more + Browse all pricing plans	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	—
GDPR	—	✓ Yes
Data Residency	🇺🇸 US	🇺🇸 US

Agile CRM vs Act! User Reviews & Rating Comparison

User Ratings	4.4 (based on 1715 reviews)	3.6 (based on 441 reviews)	4.3 (based on 119 reviews)
Rating Distribution	989 115 27 13 51	201 82 47 12 26	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 1195 reviews, with strong overall satisfaction. What buyers like Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly. Live chat feature is highly effective, providing real-time and efficient problem resolution. Support agents go above and beyond, often offering detailed explanations and personalized assistance. Common complaints Some specific functionality limitations, particularly regarding event reporting and sales team management. Adjustment to the user interface can take time, especially for those accustomed to other platforms. Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.	Buyer sentiment Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts. What buyers like Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software. High degree of customization, allowing users to tailor layouts and features to meet specific business needs. Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data. Common complaints Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours. Updates and upgrades can be disruptive, creating compatibility or stability issues for some users. Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Comprehensive automation features streamline operations. User-friendly design enhances accessibility for teams. Improves overall team efficiency significantly. Integration options may be limited. Complexity can deter new users.	User-friendly design makes onboarding easy. Automatic reminders enhance task management. Mobile access allows for on-the-go management. Advanced features may be lacking for larger teams. Pricing can add up for small businesses.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	TSD Groep INEX The Sherman Sheet	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	3 Videos	5 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 Hubspot Marketing Hub 4.5 ClickUp 4.4	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Agile CRM or Act!?: Agile CRM edges out the other on user ratings (4.4 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Agile CRM and Act! offer a free trial?: Act! offers a free trial. Agile CRM does not.
What is the starting price of Agile CRM vs Act!?: Agile CRM starts at $9.99 /User/Month. Act! starts at $30 /User/Month.
What are the top alternatives to Agile CRM?: Top alternatives to Agile CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
What are the top alternatives to Act!?: Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

Agile CRM vs Act! vs Bigin by Zoho CRM Comparison

Agile CRM

Act!

Bigin by Zoho CRM

Agile CRM vs Act! vs Bigin by Zoho CRM — at a glance

Key differences between Agile CRM and Act!

Compare Agile CRM vs Act! vs Bigin by Zoho CRM — and walk away knowing which one fits.

Agile CRM

Act!

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Agile CRM, Act! and Bigin by Zoho CRM Compare on Features?

Compare Agile CRM, Act! and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Agile CRM vs Act! User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions